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They ONLY reason I opened an account with MCU was because they sold me on the idea of low interest loans. I've applied numerous times and EVERY time I've been declined. My credits decent even though they claimed they don't use credit reports when considering loans....
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#1001546
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Save yourself the time and headache and avoid this bank at all costs. Incompetent customer service, no intrest of helping their customers doesn't even begin to explain it. Very few branch locations and ATMs. I've had money continuously stolen throughout the years when...
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1.6
#973615
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I made the error of allowing MCU to be my mortgage lender. Each month and for the last 11 years I go to the branch near me to pay my monthly mortgage. Today, as has happened 4 other times this year, the teller tells me she has to "check on something" and walks away...
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Anonymous
Pissed

Wish I read the reviews before starting a loan application with MCU. Started a refinance application with MCU and getting ready to close then the underwriters says I need a fa...

1.0
#973252
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Short Review for May 10, 2017, Pc_order_processing

Mcu Bank
#1045383
I have been waiting at MCU on 124th Street and St. Nicholas Ave, for over an HOUR. Not only I was not informed that my wait was longer because of the services I needed. The service was extra wait time. I am not only disappoint, but also pissed off. They were rude and non professional
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Short Review for April 08, 2017, Pc_order_processing

Mcu Bank
#1031574
2.4
I have been a MCU customer for more than twenty years and i have decent credit, how fo I apply for a loan two times and each time I was declined stay away from Municipal Credit Union
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Mcu Bank Customer Care Review

Mcu Bank
#1005998
5.0
They have the worst no please correct me the absolute worst call service it takes for ever to talk to someone after it take forever to respond to security questions only to wait a halph hour if u lucky to talk to someone only for them to ask u the same security questions the automated system asked u this is ridiculous
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Mcu Bank Credit Card Review

Mcu Bank
#945513
1.4
Mcu credit card is not liable.. this 3rd time my card was hacked.. i keeo getting automated machine .. the actual customer service is just for credit card transactions. They cant help you.
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They are horrible every *** time theres a probelm with me taking my money out of my account im starting to think they are doing something with my money. Also everytime i select an account to withdraw money its always says invalid ... ive been inside mcu which everyone...
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#957261
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I had them for 3 years and now i hate them. Don't fall for the credit union scheme. You are better off with a bank. I charge over $500 in fees. I didn't 2 months trying to get them to stop payment on some companies going to my account. They won't stop them but they...
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Worst customer service of any bank I have dealt with. Waiting times are absurd. Wheter in person or over the phone.
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Anonymous
JESSICA JAMES

This is the worst Bank I've ever seen all day long I've been trying to get through, either they will call me back in 30 minutes and they never did. or while holding on after 1...

#914997
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Incident 1: I was our of town, 4th of July weekend and my card did not work, after 15 minutes on hold and rep. obtain my informtion, after the vetting she informed me she cant help, i would have to call back on the next business Day, which was 4 days away. The commi...
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Anonymous
Anonymous

They are the worst

#911428
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Mcu is so bad. Its a credit union. I used them to pay a credit card bill and it took forever for them to even pay it. Ut said it was taken out but then it took days for it to actually be released. When it was released my credit card comlany returned it saying...
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1.1
#911170
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Worst bank I came in with all my documents and all I needed to do was bring in proof of insurance so when I bring in the document another lazy person said that my bill of sales in invalid since there is no vin in the document I told them that the time I placed the...
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#902410
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I reported a claim one month ago and I have yet to see any results. I provided them with police reports and everything they needed. i spoke to a supervisor who claimed she would have contacted me the following money with information and yet nothing happen. I am...
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1.0
#882085
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