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They ONLY reason I opened an account with MCU was because they sold me on the idea of low interest loans. I've applied numerous times and EVERY time I've been declined. My credits decent even though they claimed they don't use credit reports when considering loans. LIES LIES LIES. STAY AWAY! I moved out of state and was told I could use any Co-op network ATM without fees. Sure... More LIES! Not only do I pay ATM fees, but MCU charges me an...
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#1001546
Save yourself the time and headache and avoid this bank at all costs. Incompetent customer service, no intrest of helping their customers doesn't even begin to explain it. Very few branch locations and ATMs. I've had money continuously stolen throughout the years when I asked what was being done to prevent it they said it can happen anywhere so nothing I incurred NSF fees because of it and it was like pulling teeth to try to get it back. If you...
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1.6
#973615
I made the error of allowing MCU to be my mortgage lender. Each month and for the last 11 years I go to the branch near me to pay my monthly mortgage. Today, as has happened 4 other times this year, the teller tells me she has to "check on something" and walks away from her post behind the window. She makes a phone call and I wait 5-6 minutes for her to come back. This after already waiting 25 minutes to get to this teller. I asked why she...
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Anonymous

Pissed Wish I read the reviews before starting a loan application with MCU. Started a refinance application with MCU and getting ready to close then the underwriters says I need a fa...

1.0
#973252

Short Review for February 10, 2017

#1005998
5.0
They have the worst no please correct me the absolute worst call service it takes for ever to talk to someone after it take forever to respond to security questions only to wait a halph hour if u lucky to talk to someone only for them to ask u the same security questions the automated system asked u this is ridiculous
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Mcu Bank Credit Card Review

#945513
1.4
Mcu credit card is not liable.. this 3rd time my card was hacked.. i keeo getting automated machine .. the actual customer service is just for credit card transactions. They cant help you.
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Mcu Bank Online Banking Review

#928055
1.0
Awful and greedy just like chase. The app indicates that items are paid and then you withdraw funds only to be hit with overdraft fees and negative marks by companies you do business with. Just ended relationship with chase for this ***??!
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Short Review for September 08, 2016, pc_service

#914997
Worst customer service of any bank I have dealt with. Waiting times are absurd. Wheter in person or over the phone.
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They are horrible every *** time theres a probelm with me taking my money out of my account im starting to think they are doing something with my money. Also everytime i select an account to withdraw money its always says invalid ... ive been inside mcu which everyone who has this bank knows once you get in there its packed you got to get a number so that you can be taking cared of . Literally ive been in the bank 6 times in one week i am not...
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I had them for 3 years and now i hate them. Don't fall for the credit union scheme. You are better off with a bank. I charge over $500 in fees. I didn't 2 months trying to get them to stop payment on some companies going to my account. They won't stop them but they will continue to charge me an overdraft fee each time they go into my acount. They won't allow me to change my account number. Its been a nightmare. They also wont let me close my...
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Incident 1: I was our of town, 4th of July weekend and my card did not work, after 15 minutes on hold and rep. obtain my informtion, after the vetting she informed me she cant help, i would have to call back on the next business Day, which was 4 days away. The commi Incident 2: I was on hold for 26 minutes, after confirming information the line was disconnected. I called back #2 Same day on hold for 20 minuted and disconnected, i requested the...
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Anonymous

Anonymous They are the worst

Mcu is so bad. Its a credit union. I used them to pay a credit card bill and it took forever for them to even pay it. Ut said it was taken out but then it took days for it to actually be released. When it was released my credit card comlany returned it saying insufficient funds. Mcu waits for you to spend your money and act like they take out the money when they're not really doing so. If the bill isnt being paid to them itll take forever for...
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1.1
#911170
Worst bank I came in with all my documents and all I needed to do was bring in proof of insurance so when I bring in the document another lazy person said that my bill of sales in invalid since there is no vin in the document I told them that the time I placed the order the Car was not even built so the form would not have it The deal faxed over the info but the top got cut off and they are saying it is not valid I told her it is the same form...
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I reported a claim one month ago and I have yet to see any results. I provided them with police reports and everything they needed. i spoke to a supervisor who claimed she would have contacted me the following money with information and yet nothing happen. I am starting to believe that this is indeed an inside job, because their is no way I have two card both received in the bank and both was use purchasing items I would never purchase for...
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1.0
#882085
Truly the most incompetent people I've ever known to work at in a financial institution. The banking methods are archaic to say the least and the staff seem to qualify for the job straight out of high school. I have yet to talk to anyone here with any real financial know how. Try to find a real bank or credit union to put your money. The fact that their customer base is mostly minorities explains the reason for the sorry service. Its worst than...
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1.2
I didn't like
  • Customer service sucks
  • Fact that they still exist after being so incompetent
#880481