New Reviewer

Unreliable and unprofessionla - cant even repsond

I spoke to Charles yesterday about doing a quick one-hour job (interior of an apartment). He quoted me for $90 for the job and when I told him that I was going to move forward with another contractor that offered to do the job for $55, he was quick to drop his price to $55 with materials. He seemed nice and said he's had over 2000 clients only which of 2 had bad things to say. I agreed. He verbally confirmed over the phone and then sent me a text to reconfirm. This morning, knowing he was scheduled to come at 11am; I texted him at 8:21 with parking and address information. No response. I texted again at 9:44am - no response. I called and left a voicemail at around 10:30am. No response. Instead, at 10:40am (20 minutes before appointment time) I get a text saying I should find another contractor because he's "leery" of being escorted up from the leasing office. It's an Irvine Company apartment which means it's highly secure and any guests need to be walked in by a resident with a key - I'm not sure what his concern was. I'm sure he found another job that was better worth his time and instead of being up front and asking to reschedule my appointment - he pulled this.
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1 comment
#1695408

My Husband used this Co. Mc Queen Builders & Home Repairs many times for his Co's Property Management company.

We did a room Addition for my Moms Home. He got the Engineer/Archetic , did all work and Designed all of Job on time. Prices were great, we got 4 bids prior to choosing Mc Queen.

Calvin and Family is Happy with the Job. Will be talking soon again.

ID
#656141 Review #656141 is a subjective opinion of poster.
Location
Huntington Beach, California
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Mc Queen Builders helped my aging Grandmother

My Grandmother is living on a tight budget and got many bids to build a ramp for her wheelchair, they were very high! he took the the time to listen to my Grandmother and came at no cost and gave her a free bid ( Cost ). My Grandmother had a certain amount of Days before she was to leave her Ohio Home and was to arrive in the Orange County area, he worked all weekend and at night settitting up a a genorater and lights Charles Mc Queen, let her pay him back in payments. I thank you very much, Ms Maeshima and Family thank you, God Bless.
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ID
#539019 Review #539019 is a subjective opinion of poster.
Location
California, United States
Reason of review
He helped us!

Good gate job , I sit and look at this Gate everyday, Mr. Mc Queen Built a fantastic Gate

I look at this Gate everyday, all my friends in this complex, use mc queen Builders, The gate is perfect, Charles even paid, all her money back, in good faith, my complaint, is for this person, who seems to be unsteady,it's hard to find a good Contractor, what you wrote was wrong, he is the most honest person that I have ever met, he stays busy in this economy. All my friends and Neighbors, continue, to use him. he is a 24-7, Construction service Co., meaning, that he works, seven days a week, and no extra charges for weekend work, leave our fair and honest, good, Contractor's, alone, shame on you.
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1 comment
#667750

The Gate is a perfect Gate, the best one in the Complex, this Lady who is the complainer, lives right by me, She is not telling the whole story,She even told me what a wonderful gate it was, than I found out Mr Mc Queen had to return her money and she still has the Gate? What a Scammer, good luck Lady

ID
#184777 Review #184777 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

McQueen Builders can't get the job done right!!!!!!!

I hired McQueen Builders located in Fountain Valley, California to build a simple gate to my property. He used the cheapest and the most mismatched redwood pieces he could find and threw it together. He had nail marks showing and slapped it together. I emailed and called him and he has been unresposive. I wrote a complaint and sent it to the California State Contractor Board. I would soooo recommend that NO ONE use this company. He does unprofessional work. He does not return calls or emails. He does not stand behind his work. I hope the state contractor board revokes his license. PLEASE, PLEASE, PLEASE NO ONE USE HIM! HE WILL ONLY STEAL AND GIVE YOU EXCUSES.
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3 comments
#301059

I just came across this add, I'm another person that lives in the same complex ( as the complainer ), he returned her money, after coming back 2 times to paint again, she kept the Gate,and Mc Queen Builders monies, plus is having to live with these complete fabrications.We have known the Family and him for many years, and a few generations.lady we send our prayers to you, God Bless.

#104076

Hey Sherri come over and see the *** he built and would not come and fix! He's a *** and a cheat!

#73920

We have known Charles Mc Queen For over 40 years, he goes above and beyond, for all people, His work is the best, at the lowest rates. To let all consumers know that ( this is the only complaint ever brought up to the Cntractors State Board ) against Mc Queen Builders, We are saddend, to find a person, make false accusations, against him. Ive been working in O.C., In Government, for over 30 years, ive seen photos of the Gate, type of material to be used and atrail of e-mails, urging him to do more work for her, Good luck!!

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ID
#150464 Review #150464 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$400

Construction and Repair Expert Talks

How to Hire The Right Contractor And Not Be Scammed

Apr 16, 2021

How to build a home? How to hire the right contractor? Matt DiBarra, with Diabara Masonry, reveals top home construction scams and gives the best tips to consumers on how to find the best contractor.

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Matt DiBarra
Matt DiBarra

Matt DiBarra is well-known as The Undercover Contractor. He is the owner of DiBara Masonry company in Los Angeles that specializes in house repairs, restorations, and new installations.

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