Trey F Zci

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Verified Reviewer

It has took them over a month to verify my account at the whole time they took money from me at the beginning then they decided to put restrictions on my account until they verified it then they now I

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Updated by user Aug 05, 2023

And they got on their sweepstakes site where you can't record or you cannot take screenshots of anything on there it will not let you

Original review Aug 05, 2023
The customer service sucks they don't know how to treat a customer their games are always freezing up especially when you hit the features they seem like they freeze up right then just right then is when they freeze up but they will take your money they don't really want to give you any thing when they're in the wrong so yeah *** website
View full review
Loss:
$500
Cons:
  • Everything everything

Preferred solution: Full refund

User's recommendation: If they don't verify you right then they're not they're not going to do it anytime soon if you're going to take their sweet time

David M Awo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pattaya, Chon Buri Province

Stolen money

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McLuck Com - Stolen money
McLuck Com - Stolen money
McLuck Com - Stolen money
McLuck Com - Stolen money
McLuck Com - Stolen money
Logged on by accident already had a run if with this site bought a promo for 9.99 where they give you 25.00 sweeps after purchase found a game selected it then got kicked of the site logged back on 25.00 missing reported it Mccluck 31/2 hrs latter someone answers me says they confirm I spent the moment and was credited the account I explained again for the third time was told well they can confirm it was paid to me and just stops answering me please be aware I wouldnt believe it if it didnt happen to me
View full review
Loss:
$13

Preferred solution: Full refund

User's recommendation: Stay away

Antonia R Hma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manchester, England

It won't let me verify my info for cash out.

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McLuck Com - It won't let me verify my info for cash out.
I won enough to cash out. I needed to verify my info so I sent the documents they asked for. It didn't accept my ID. So it still shows I need to submit it.. I keep trying its been at least a week maybe more.. I t won't even open so I can submit the files. I have tried contacting customer service a couple times and no response. Games were fun. Service is lacking a lot since no reply.
View full review
Loss:
$100
Pros:
  • Games
Cons:
  • Customer service verification process cash out

Preferred solution: My cash prize redemption or full refund.

User's recommendation: Maybe stick to websites with an actual casino behind it.

Kristopher B Frb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Won a mcjackpot than game froze up and I was never credited until “as an act of good faith” I was credited 5SC for their condolences as opposed to the 793 jackpot that I should have been awarded

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McLuck Com - Won a mcjackpot than game froze up and I was never credited until “as an act of good faith” I was credited 5SC for their condolences as opposed to the 793 jackpot that I should have been awarded
McLuck Com - Won a mcjackpot than game froze up and I was never credited until “as an act of good faith” I was credited 5SC for their condolences as opposed to the 793 jackpot that I should have been awarded
McLuck Com - Won a mcjackpot than game froze up and I was never credited until “as an act of good faith” I was credited 5SC for their condolences as opposed to the 793 jackpot that I should have been awarded
McLuck Com - Won a mcjackpot than game froze up and I was never credited until “as an act of good faith” I was credited 5SC for their condolences as opposed to the 793 jackpot that I should have been awarded
McLuck Com - Won a mcjackpot than game froze up and I was never credited until “as an act of good faith” I was credited 5SC for their condolences as opposed to the 793 jackpot that I should have been awarded
McLuck Com - Won a mcjackpot than game froze up and I was never credited until “as an act of good faith” I was credited 5SC for their condolences as opposed to the 793 jackpot that I should have been awarded
A damn shame, they have very good games but they have something wrong with their program or they are scammers
View full review
Loss:
$200
Pros:
  • Good games
Cons:
  • Bad business

Preferred solution: Full refund

User's recommendation: Good luck

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