McLemores Horse Transport Reviews
1.6K CLAIMED LOSSES
2 TOTAL REVIEWS
Absolutely Do Not Use This Hauler - McLemore's Horse Transport
I needed to move two horses from Georgia to Idaho. Initially, the conversation was very professional and I felt comfortable about the shipper. They informed me that they would be headed in a direct route to my location with only a couple of stops in between and informed me that the trip would take approximately three days as they liked to rest the horses (though they had air ride equipment). They picked my horses up on time, and the problems began. They communication was spotty at first. They took 5 days to get from Georgia to the eastern Wyoming border and then they called and said there was a road closure due to a snow storm,a nd that they were going to take a southernly route to avoid the wait. (I later checked and found that they interstate was not closed). They said they had to travel through New Mexico (incredibly far out of the way!) and then they stopped communicating with me completely. I e-mailed and called continually. Four days later they were nice enough to call me from Northern California, said they were out of range of cellular service. Incredible! My horses were 11 days on their trailer and my mare, who was pregnant at the time, had lost a lot of weight. I was furious and they were unapologetic. They dumped moldy alfalfa hay and told me that was the hay that the farm in Georgia sent with my horses. That farm is owned by my best friend, and she does not feed alfalfa, and certainly doesn't feed mold. They kept one of my good lead ropes and told me that it wasn't shipped with the horses. These people are miserable, do not put yourself through this type of experience. DO NO USE THESE HAULERS!! L. J. & Kay McLemore McLemore's Horse Transport Deer Park, WA 99006 Cell: 509 995-**** http://www.McLemoresHorseTransport.com
Reason of review
Poor customer service
go fly a kite
MCLEMORE 'S HORSE TRANSPORT
Please allow this post to be a warning to anyone that has received an offer to have their horse transported by the McLemore couple. I purchased a gelding and he was to be picked in Billings, MT on July 20th with delivery to Florida no later than July 24th. Well day 2 the trouble began. The communication was downright awful. Phone calls were made to these individuals to no avail as well as e-mails. Kay would return an e-mail once a day around 9:30pm/10pm with some excuse as to why things are not moving along as planned. We were rather understanding right up until Saturday, July 19th, when the lines of communication really broke down. I, as well as the individual that he was purchased from, kept calling and e-mailing desperately asking how my gelding was handling the heat and when we could expect delivery. We were constantly fed LIES after LIES! Once again we were told Sunday delivery...no call no e-mail until 9:45pm wherein Kay advises not going to make it. I e-mail back asking for delivery ASAP!! Needless to say my gelding was on their rig for 7 days in July and when he was unloaded Tuesday, July 27th, he had NO LEGS underneath him from the hard and fast journey they took, box stall was filthy, she refused to unload him until payment was made, he was SEVERELY DEHYDRATED to the point of losing easily 100lbs. This gelding was gorgeous when he boarded their rig and now he is so drawn up and weak it makes me nauseous! These individuals did not care for this horse at all! It was **** poor service at best and PLEASE do not allow them to do this to your horse. If you have any further questions feel free to PM me and I will be more than happy to send you pictures, e-mails, etc showing the damage that was done to this gelding. DO NO USE THESE HAULERS!! L. J. & Kay McLemore McLemore's Horse Transport Deer Park, WA 99006 Cell: 509 995-**** http://www.McLemoresHorseTransport.com alwaystx@***.com
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