McKinney Volkswagen Reviews
Satisfaction analysis
500
CLAIMED LOSSES
1
TOTAL REVIEW
New Reviewer
Unhappy customer
Bought a 2012 VW Tiguan from McKinney Dealership 2 weeks ago, for my daughter. Car broke down on hwy, had it towed to OKC VW Dealership, service tech informed us of spark plug and coil issues, approx. $380 plus $113 towing fee. Also tech informed us that these were easily caught in original dealership inspection. When the car was purchased, the dealership in McKinney boasted of their $1100 inspection that all of their cars go through before we can take ownership. When I questioned the McKinney dealership the sales associate denied stating this and the General Manager said it was a sales tactic. Very rude, condescending, etc. I have letters from the OKC dealership verifying the above. Can you please help us? my name is Ed Puskarich, cell 214-718-****, email is EPuskarich@***.com. thanks for your attention
ID
Location
Richardson, Texas
Product
2012 Volkswagen Tiguan Car
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Full refund
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