McKenney Chevrolet BuickComplaints and Reviews

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  • Customers like
    • Didnt put floor mats in it cuz who needs those 1
  • Customers don't like
    • Pos they sold me without looking at it 1

I have an unfortunately bad review of McKenney. As a matter of fact, whenever I get into my car, I literally think of McKenney and my sales person and get frustrated and sick to my stomach. That is absolutely no exaggeration although I wish that it were. We bought a "Certified Pre-Owned" Traverse. I've had it in the shop three times. It's already leaked oil in the cylinders due to the head gaskets leaking. It was smoking and everything. ... Read more

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Mr Stowe did exception with the numbers on the vehicle. The salesman Dave Sherrin was very patient and knowledgeable, as we did multiple test drives on various vehicles. The finance manager Robert Jacobs, was very friendly and explained the paper work. The cars transmission was never programmed consequently on my 26 mile commute to work the car began shifting and loping like a very poor version of manual transmission. There were considerable... Read more

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This will be my last response. We have 60 + employees, if one of us drops the ball we pick it up and try to do the right thing, always have and always will. Jarrod has sold several cars, and his customers truly enjoyed the car buying experience. Those are their words and their experiences. I am one that is very critical of any buying experince that I experince outside the car business. Most are good, but some have been lacking. And on the ones... Read more

Was this review helpful? 0 3

McKenney Chevrolet accepted a cash offer for a used Honda Civic and, knowing that I would be driving 2.5 hours, scheduled an appointment for me. My family and I were five minutes away when our salesman (Jarrod Fraley) called to say he sold the car to someone else. This was AFTER I had just spoken to him to make sure he knew that we had already driven a long way and were almost there. We arrived onsite and the same salesman was unprofessional... Read more

Was this review helpful? 6 2

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