BeverlyJ R

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Terrible Service

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1.0
Contacted McHenry Heating and Plumbing requesting routine service on my P-tac Wall Unit Heater. For an additional fee, l paid to have the coils deep cleaned. This service man was as sloppy as they come. No tarp placed under the unit to protect my floor from the dripping cleaning chemicals. He asked for a bottle of water to rinse the coils or l should say throw on the coils dripping all over. After paying close to $300 for this, the unit still had a musty odor which l was told would go away with the coil cleaning that l paid extra for. When l called the office to complain and request a courtesy re-clean by another service man, l was told they would get back to me in a few minutes. They never called to reschedule. One lousy Rip-Off company. Contact information. 1 81* *** **** Give them a call and let them know they're on *** Consumer.com... Make my day!
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Cons:
  • Terrible experience

Preferred solution: A courtesy cleaning

User's recommendation: Stay away from that outfit

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