Georgia D Rgd

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Verified Reviewer
| map-marker Mcdonough, Georgia

WORST DEALERSHIP

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McDonough Nissan - WORST DEALERSHIP

WORST dealership ever!!! PLEASE DO NOT SPEND YOUR MONEY HERE!!!

Bought a 2018 Nissan Titan cash and the next morning 2 check engine lights come on.

They say its a 500$ fix and wont fix it PERIOD because they said they checked the truck and no codes came up which is a lie OBVIOUSLY considering the very next day the codes popped up (conveniently thats about how long it takes the code to come back up when I clear it myself).

When talking to GM Chuck about why they would not cover this when obviously it was being hidden and for the sake of their reputation if they could work with me, he was rude and un phased completely which began to upset me, and apparently I hurt his feelings by using bad words so I replied so sorry for hurting your feelings let me start over so I can understand how this is fair or makes any sense because this is a PROBLEM!! and he promptly hung up on me with no returned call.

Horrible customer service, ruined my entire car buying experience and I cant even enjoy my truck. Please save your time and money and go somewhere else!

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Loss:
$230000
Cons:
  • Messed up truck
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Go somewhere else!

Lameshia Crp

Bad Service on Brakes

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McDonough Nissan - Bad Service on Brakes
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I took my car in for my brakes and rotaters to be changed and this is what my vehicle ended up looking like. Went back to complain and have them redone and after having to argue my case was told to bring it back the next day to have the redone.

After almost 5 hours of my vehicle being there only the two rear ones were redone and I was basically told I would have to live with the other two being this way. I have never experienced such poor service and once I get this issue resolved I will never do business at this dealership again!

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Reason of review:
Bad quality

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