McCullough Spinal Care
McCullough Spinal Care Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
McCullough Spinal Care has 1.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Money Stealers
Do NOT do business with these people. They will scam you out of your money.
I was told to pay $1500 upfront and I would be reimbursed when my insurance paid. My insurance paid the full amount (1,500). I never received any money back because in the middle of treatment Dr. Ed disappeared.
The website shut down as well as the phone number. I did not finish the number of sessions I paid upfront for nor did I receive the money they owed me. I filled a complaint with the health review board but they came back and said there was nothing they could do. I went out to the office several times and tried to get some clarity.
I never saw Dr. Ed after Oct./Nov.
but did speak to his wife who was VERY rude.This is very disappointing and terrible! DO NOT GO TO McCULLOUGH SPINE!!!!
Preferred solution: Full refund
Review in Hospitals, Clinics and Medical Centers, Doctors category from Nashville, Tennessee
DO NOT do business with this place. They will steal your money.
I met my deductible and my insurance was covering 100% and they still made me pay $1500 upfront. Outrageous. The only mistake I made was not finding this website sooner. Stay far far away.
Reporting him to the board asap.
They disconnected their phones and deleted the website. They owe me money!
Stay Away! They seem legit but when it comes to the financial aspect of things...they have no clue what they are doing!
Please stay away!!! They are out to get money.
My mother is having the same exact issues as these previous reviews. They continue to take money out of her account & also charging unexplained fees. These people were not excepting insurance at the time she started there. She began a treatment plan along with a payment plan...she has not gone back & they continue to take money out of her account.
With all this going on, she has tried MULTIPLE times to contact them through email & by phone for months now & has not received anything in return. Keeps leaving voicemails or messages. I recommend to anyone whom has an account with them to look closely at your statements regularly. I can go on about this business but the main thing that needs to happen is government of some sort needs to get involved & check it out!!!
Much more going on financially there & they definitely NEED TO BE INVESTIGATED!!! Until then, PLEASE save yourself the trouble & STAY AWAY!!!!!!!
McCullough spine Care: Deception & Billing
I highly recommend you stay away from McCullough Spine Care! They are very deceptive! They tell you one fee and then on your second visit overwhelm you with an aggressive long-term treatment plan and a fortune in fees. I was very uncertain and upset but was told I could cancel at any time without penalty and only pay for treatment received. I was required to pay at the time of each visit. My first visit I was charged what I had been told when I made the appointment. I was overcharged on my second visit and I was told the overcharge was a "down payment for future treatment". That was my last visit yet a month later they charged even more money to my credit card and also received payment from my insurance. I had to cancel my FSA card and my credit card and am still fighting to get my money back. One small check was returned to my insurance company and another charge was reversed by my credit card company but the rest is still in dispute.
I would encourage anyone who has experienced this to contact your credit card company and also the Division of Consumer Affairs.
I was specifically seeking care from a NUCCA certified chiropractor. Check the official NUCCA site to make sure whomever you choose is certified.
McCullough Spinal Care -- care package billing deception & excessive appointment scheduling
Deception at its best.........
Be very aware of the care packages! You can get the care you need without the outrageous amount of visits they require which makes every patient a "money machine". Check with Certified Doctors in this field.
Do the research! Check with the BBB of Tennessee, the State of Tennessee's Consumer Affairs Division, check online for Certified Doctors in this field. Do your homework!
Certified NUCCA Doctors are shaking their heads in disbelief regarding this practice!
Do the research to make an informed decision regarding your care and the cost of your care! Examine your billing very, very carefully!
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thank you for this read . I prepaid $550.00 as well for 10 visits and have not used this balance up .
I could not reach their number or receive messages after my October 2015 visit. Was unaware they were planning to transition to Oregon state.
This information was made available by calling and speaking with a next door business vendor at Henderson location. Filing complaint ASAP.
This same thing happened to me! They owe me more than $1200 for unused services.
I filled a complaint with the health review board but they came back and said there was nothing they could do. I went out to the office several times and tried to get some clarity. I never saw Dr. Ed after Oct./Nov.
but did speak to his wife who was VERY rude. This is very disappointing and terrible!