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    • Mccullochs attitude to customer concerns 1

Having purchased a brand new lawn mower, I fully expected the machine to last more than a dozen outings. The engine pull cord ( a componant I consider to be critical to the performance of the machine) snapped. I returned the machine to the supplier, who in turn was very surprised at the failure, fully expecting the machine to be repaired under the terms of the warranty, silly me. After waiting two weeks, I received a letter from the supplier... Read more

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I purchased a McCulloch MC621ES 21in 208cc electric start snowblower. Rec'd blower without oil cap, they sent 30 weight oil with machine but states you can't use 30 weight below 50 degrees. It gets a lot colder than 50 in ND. Electric start doesn't work which you pay 100 more for. Call McCulloch customer service the guy that answered the phone was very rude. He basically said nothing with the snowblower is their responsibility. If... Read more

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