Mcconnell Honda Auto Repair Review from Montgomery, Alabama
Had repair work done at McConnell Honda in Montgomery, AL. Was told repair would take about 1.5 hours. It actually took 1.25 hours. I was charged for 2.6 hours of labor because they said they use flat rates determined by the repair activity. This was not disclosed up front. Complained to the service manager and was told that is how they bill. I will not be going to Honda anymore for service or to buy a new vehicle.
Reason of review
Problems with payment
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