Mcbride Services
Mcbride Services Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mcbride Services has a 1.0 star rating from 1 review with 100% unfavorable feedback; consumers report dissatisfaction, poor customer service, limited service quality diversity, and a high price level.
Positive Feedback
Reviews contain no positive comments or reliable examples of honored warranties or satisfactory outcomes.
Negative Feedback / Risk Areas
- Unresponsive support and refusal to honor warranty noted in Mcbride Services customer complaints.
- Poor workmanship on roofing projects that required rework and allegedly resulted in leaks and extra billing.
- Project delays, supervisor turnover, property damage, and debris left on site.
Key Takeaways for Future Customers
- Read Mcbride Services reviews and customer complaints before hiring.
- Insist on written warranty terms, payment protections, and clear billing agreements.
- Consider other contractors for roofing and document work and property condition.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mcbride Services has a 1.0 star rating from 1 review with 100% unfavorable feedback; consumers report dissatisfaction, poor customer service, limited service quality diversity, and a high price level.
Positive Feedback
Reviews contain no positive comments or reliable examples of honored warranties or satisfactory outcomes.
Negative Feedback / Risk Areas
- Unresponsive support and refusal to honor warranty noted in Mcbride Services customer complaints.
- Poor workmanship on roofing projects that required rework and allegedly resulted in leaks and extra billing.
- Project delays, supervisor turnover, property damage, and debris left on site.
Key Takeaways for Future Customers
- Read Mcbride Services reviews and customer complaints before hiring.
- Insist on written warranty terms, payment protections, and clear billing agreements.
- Consider other contractors for roofing and document work and property condition.
Media from reviews
Turn one complaint into a collective action
San Antonio, Texas
No Warranty
McBride was paid in full, but will not honor warranty issues.
I cannot get a response of any kind from this company. RUN and save yourself from the aggravation this company has given me.
San Antonio, Texas
McBride Services Poor Quality /Poor Customer Service
- They started late and did not return calls.
- The project dragged on for five months; the roof was removed and replaced; landscaping was damaged.
This was the worst experience I have ever encountered from beginning to finish. They did not start on time, and took my money and did not return phone calls.
Finally we agreed to work together and I should have trusted my feelings about this company but gave them a second chance. The supervisors were never on-site overseeing the job, the initial crew did a horrible job, the job had to be completely redone, they destroyed my landscaping and threw trash in my yard and pool, they had to tear off the poorly installed roof and replace it, we went through 3 supervisors and two crews, and the job dragged on for 5 months! I actually was asked by the second supervisor to fire the crew as he did not speak Spanish. I cried when they finally finished.
My roof now leaks and they want to charge me an additional $3k to repair it! There is a review that is almost mirror image to my experience with Steve McBride and his "local" company. It was a very stressful experience and I am not happy with the result. I would never recommend this company.
If I could give them no stars I would.
I will next contact the BBB. Please do not put yourself through this contracting nightmare.
- Poor management
- Poor quality
- Lack of warranty
Preferred solution: Deliver product or service ordered
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They replaced my roof and will not honor my warranty either. I've called and even went to the office and they say they'll get back with me but never did. I hired another company to repair their faulty work.