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On January 30th, 2017, I authorized a 30 day free trial of McAfee AV software. As far as I could tell it either didn't do anything, or I never ran across a need for it. I did not intend to renew and be charged after the trial period. I was also told when signing up that I would be sent a reminder email before any charges were applied. On February 23rd I was charged $97 for a full year, which is outrageously expensive and more than their...
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1.5
#1012787
My bank account has been charged with 89.99£ without my permission. I used MCA FEE one yer ago. I think this is a fraud I never signed a contract for renewal .I don't want to used MCAFEE never ever and I Want my money back! Paula Costea
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grocho

grocho Thank you for mentioning it. The very same thing happened to me. I not only discovered my account was fraudulently charged $89.99, but also another separate charge of $79.99. ...

#996747
Just bought McAfee Total Protection. Signed on to download. Product Key not accepted. Tried again. Same. 3rd time. No good. Called Tech support. India. Perfect! Couldn't understand the guy. Tried very hard. Total No Go. So Intel/Mcafee: You sell software with invalid product keys so it can't be downloaded, then you back it up with customer service people in a 3rd world dump, that nobody can understand. Great customer experience! Trump, dude,...
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1.0
I didn't like
  • Indian customer service
#996197

Mcafee Total Protection Antivirus Review

#956190
2.1
How do we start a class action suit against these people. How dare they take money out my account even after i turned the auto renewal off? They didn't warn me either and my subscription does not expire for another month.
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Anti Virus Protection Review

#955706
1.0
Repeated Auto renewal after numerous contacts to remove my email/charge charge info from their database
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Short Review for August 11, 2016, pc_payment

#898863
1.0
Same with me ..they took from my credit card
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Other product Review

#817219
Stay away it's a rip off. Poor customer service n don't work
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Took 98.50 from my account?? the other day..so here is what i did!! Called my bank...filed a dispute...had my 98.50 back in 1 day!! never call them..you wont see a dime!! cancelled my card....then cancelled another i used back in january.....had the bank "block" any further attempt to bill my account from mcafee. This all took 15 minutes to complete!!! There is a class action suite against them for this practice and they are still doing...
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#970784

My husband and I have had Mcfee on our laptops for a while, like maybe 4 years or so. We just tried to download the 2017 Total Protection Product Key and it was a mess. Called the "Need Assistance" service and the guy tried to help but told my husband our laptops have a virus. We still had the 2016 protection on the laptops, so Mcfee 2016 must not have be any good because we got a virus anyway. So much for there protection! The man he talked to...
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1.9
I didn't like
  • Hate it
  • Scam of your affiliate
#966453
Just tried to use mcaffee tech to install livesafe he told me i had issues with pc that stoped it installing. He quoted £70 or £130 depending on type of fix. He reduced price £20 but i could still not afford this. He then thanked me for wasting his time. When i said i was going to complain about his attitude he told me to "do your worst as mcaffe are only interested in complaints from rich people and you know what you are" well done McAfee your...
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Anonymous

navi
mcafee help,mcafee help desk,mcafee help number,mcafee help phone number,mcafee security center help,help mcafee,
mcafee help and support uk
mcafee customer service

1.0
I didn't like
  • Rude attitude of staff member who told me i had wasted his time
  • Rud
#956590

Resolved

tried too rip me off for a renewal .would not accept new product.wanted too charge me£250 for renewal.when i rang support team said my computer was full of viruses .this company will stoop too any level extortion blackmail robbery a vile company.their tech team lied .could not tell truth too save their lives.they play on your in security . will try anything to get money out of you.their support team is just their too take you too the cleaners ....
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I didn't like
  • This company is a criminal enterprise
I am so disappointed with Mcafee. I originally purchased a subscription on special offer and since then they have taken very large amounts of money from my bank account, without warning and without my consent. It is extremely difficult to get in touch with their customer service, and I will have to wait up to a week for a refund. This is inexcusable. They cause customers unnecessary stress and steal from them. The person I spoke to once I got...
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Anonymous

Anonymous Mcafee antivirus support, Mcafee helpline number, contact Mcafee customer care
Mcafee phone number, Mcafee customer support, Mcafee customer service
Mcafee customer supp...

h.kitchener

h.kitchener When you purchased the product, you also agreed to auto renewal, hence the withdrawals from your bank account. By the way, using a debit card or giving them your bank account ...

FOR ATTENTION OF: PRESIDENT & CEO, MCAFEE, USA FOR PAST TWO WEEKS, MCAFEE, WITHOUT ANY NOTICE,  SUDDENLY WITHOUT ANY NOTICE, "DECEPTIVELY" AND  "FARAUDULANTLY" BLOCKED MY SPRINT/SAMSUNG GALAXY S 6 CELL PHONE (TAHT IS MY ONLY LIFE-LINE IN MEDICAL EMEREGNCY), AND FAILED TO UNLOCK AFTER FIVE TO SIX ATTEMPTED TECH SUPPORT CALLS/CHATS, WHEN THEY CONFIRMED I HAVE "FREE" SUBSCRITION, AND YOUR ROOKIES IN PHILIPINSE, INDIA, ETC. CONTINUE TO GIVE ME...
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1.0
#929284
There was an unauthorised credit card transaction by McAfee. It happened last year too. I dont use any of their products and don't know how they can simply charge my card when i havent got any renewal emails or messages even when i don't use their products. They should seriously look into this malpractice. There was an unauthorised credit card transaction by McAfee. It happened last year too. I dont use any of their products and don't know how...
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#928940