Mazzei Chevrolet
Mazzei Chevrolet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mazzei Chevrolet has a 1.0 star rating from 1 review. Consumers are mostly dissatisfied, with 100% unfavorable ratings and reports of poor customer service, limited product diversity, and high price levels.
Key Takeaways for Future Customers
- Check Mazzei Chevrolet reviews and inspect vehicles thoroughly before leaving the lot.
- Hold on to your trade-in until you confirm the sale details and condition.
- Expect pushback on post-sale issues; escalate to manufacturer customer service if needed.
Negative Feedback / Risk Areas
- Customer complaints about unwillingness to resolve detailing and vehicle condition issues.
- No loaner or Rent-A-Car offered and long travel required for service.
- High price level and poor customer service experience reported.
Positive Feedback
A sales manager eventually offered to assist with detailing costs, showing some willingness to help.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mazzei Chevrolet has a 1.0 star rating from 1 review. Consumers are mostly dissatisfied, with 100% unfavorable ratings and reports of poor customer service, limited product diversity, and high price levels.
Key Takeaways for Future Customers
- Check Mazzei Chevrolet reviews and inspect vehicles thoroughly before leaving the lot.
- Hold on to your trade-in until you confirm the sale details and condition.
- Expect pushback on post-sale issues; escalate to manufacturer customer service if needed.
Negative Feedback / Risk Areas
- Customer complaints about unwillingness to resolve detailing and vehicle condition issues.
- No loaner or Rent-A-Car offered and long travel required for service.
- High price level and poor customer service experience reported.
Positive Feedback
A sales manager eventually offered to assist with detailing costs, showing some willingness to help.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New Chevy Colorado 2024
- New Chevy Colorado arrived with hard water spots.
- Manager offered to pay for detailing.
- Two-day return with no loaner is required.
Contacted Chevrolet consumer relations they proceeded to contact the dealership and they didn’t want to work with us. I’m stuck with the hard water spots. The dealership never tried to wash the truck when they sold it to me.
It is now at a stale mate.
I refuse to go all the way there and leave it for two days. I did not do anything wrong.
- More concerned about the sale than the customer
Preferred solution: Price reduction
User's recommendation: Don’t trust the sales person. Make sure you do a thorough inspection of the vehicle before leaving the lock the lot and don’t give up your trade-in until you went over it.
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