The worst dealership ever!!!!!!
Poughkeepsie Mazda ripped us off in many ways. They overcharged us for a vehicle and pocketed our service contract deposit. They did, however, send us back our service contract money, but refuse to return our calls to discuss our complaint of being overcharged. They also gave us less for our trade in than promised. They are completely sketchy!!!! I contacted corporate and they did nothing, but string me along. I hope you realize that if you buy a Mazda, you are on your own if a problem should arise. I have all the paperwork to prove their wrong doing. The finance guy was sketchy and rushed us through the deal, plus he locked the door while we signed the paperwork (very sketchy and *** We contacted the BBB, but Poughkeepsie Mazda never returned their calls either. My question is, why are they still open when they have such negative reviews? Buyer beware!
Poughkeepsie, New York
2016 Mazda Cx5 Car
- Girl at the front desk was very nice
Reason of review
Poor customer service
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