The worst dealership ever!!!!!!

Poughkeepsie Mazda ripped us off in many ways. They overcharged us for a vehicle and pocketed our service contract deposit. They did, however, send us back our service contract money, but refuse to return our calls to discuss our complaint of being overcharged. They also gave us less for our trade in than promised. They are completely sketchy!!!! I contacted corporate and they did nothing, but string me along. I hope you realize that if you buy a Mazda, you are on your own if a problem should arise. I have all the paperwork to prove their wrong doing. The finance guy was sketchy and rushed us through the deal, plus he locked the door while we signed the paperwork (very sketchy and *** We contacted the BBB, but Poughkeepsie Mazda never returned their calls either. My question is, why are they still open when they have such negative reviews? Buyer beware!
View full review
ID
#1000339 Review #1000339 is a subjective opinion of poster.
Location
Poughkeepsie, New York
Product
2016 Mazda Cx5 Car
Pros
  • Girl at the front desk was very nice
Reason of review
Poor customer service
Loss
$2600
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article