Maytronics
Maytronics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Maytronics has a 1.0 star rating from 2 reviews with consumers mostly dissatisfied and a 100% unfavorable rating; complaints focus on poor customer service, exchange and refund policies, and high price.
Positive Feedback
Some customers say they "love the product" and found the cleaner options appealing despite service issues.
Negative Feedback / Risk Areas
- Repeated reports of unresponsive support and long hold times reflect major customer complaints about service.
- Delayed or missing replacement parts and poor handling of refunds and exchanges frustrate buyers.
- High price point increases dissatisfaction when service and parts support fail to match expectations.
Key Takeaways for Future Customers
- Check Maytronics reviews and recent complaints before buying to weigh product quality versus support risks.
- Confirm warranty, replacement timelines, and refund policies in writing prior to purchase.
- Consider alternative brands if prompt customer service and parts availability are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Maytronics has a 1.0 star rating from 2 reviews with consumers mostly dissatisfied and a 100% unfavorable rating; complaints focus on poor customer service, exchange and refund policies, and high price.
Positive Feedback
Some customers say they "love the product" and found the cleaner options appealing despite service issues.
Negative Feedback / Risk Areas
- Repeated reports of unresponsive support and long hold times reflect major customer complaints about service.
- Delayed or missing replacement parts and poor handling of refunds and exchanges frustrate buyers.
- High price point increases dissatisfaction when service and parts support fail to match expectations.
Key Takeaways for Future Customers
- Check Maytronics reviews and recent complaints before buying to weigh product quality versus support risks.
- Confirm warranty, replacement timelines, and refund policies in writing prior to purchase.
- Consider alternative brands if prompt customer service and parts availability are priorities.
Media from reviews
Terrible Customer Support
- - Power supply failed on a 1 month old pool cleaner.
- - Replacement promised but not shipped after 3 weeks; no response to emails or calls.
Power supply failed on a 1 month old pool cleaner. New one supposedly would be shipped- 3 weeks later i have not heard a thing and not received.
Can never get a response to emails call back numbers or live chat support
Worst Customer Service Ever
User's recommendation: Love the product but support is terrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate on campaign against this business.
- - Leadership promised a June 17 call; no call.
- - Provided number and followed up; no call.
- - Filed BBB complaint and updated; will warn veterans online.
One of your "leadership team" sent me an email on June 17th saying they were going to call me and resolve the situation and make things right. Still waiting for that call.
Sent my number, sent follow up emails and nothing. No problem I filed another complaint with the BBB. I've updated by complaint here and I'm now rejoining Facebok and will use it as a platform to let every single fellow US Veteran on social media know the way this company honors our veterans. I'm never dropping this.
I'm never going to stop sharing how horrible your company and your customer service is until this issue is addressed. If you think i can't go the distance and cost you business you had better put on your seatbelt.
YOU DON'T IGNORE YOUR CUSTOMERS. IS THAT CRYSTAL CLEAR!!!
- Horrible customer service
Preferred solution: I want an apology from the liar who never called me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAtrocious company that treats it's customers like trash.
- - The company is described as unethical and customer-unfriendly.
- - Long hold times and requests for name and email to get answers.
My first bit of advice would be not to do business with this company until they start to value their customers.
It turns out that it doesn't matter how good or bad the options are the company is run by unethical people who don't value their customer base one bit.
Try to get someone on the phone for assistance. Guaranteed over an hour on hold. that is NOT a company that values their customers. Need a question answered.
They will answer any questions you have as long as you provide them your first and last name as well as your email address. remarkable!
I filed one complaint with the BBB about the horrendous wait times to speak to someone as well as the obtuse employee who answered the call hanging up on my after being on hold for over an hour. Their response was they have lots of options for support and just to call them.
They clearly didn't read one word of my complaint. Again, not an organization that values their customers.
User's recommendation: Buy from another company.
Minneapolis, Minnesota
New cleaner
- - I bought a pool for Minnesota summer.
- - Season runs May to Sept.
- - Replacement part may not arrive until late July; please expedite.
I purchased pool for summer season in Minnesota. The season runs from late May to early September.
The last I talked with your company the replacement part I need possibly won't arrive late July.
That is not satisfactory. I ask you to please get That part to me soon
User's recommendation: That's up you, part soon, will, if not soon, no!
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They need first/last name and your email so they can create a paper trail on their end for any future warranty issues but more importantly to verify your purchase before providing assistance.
The BBB is industrial strength horse manure. They call themselves THE BUREAU to DECEIVE the public into thinking they have some official standing.
THEY DO NOT! The BBB is NOT a part of ANY government or law enforcement entity and the BBB has ZERO POWER to force any business to do anything. The BBB SELLS PHONEY RATINGS. The BBB is a PAY-FOR-PLAY SCAM.
That complaint to them just gave them a sales lead to try to SELL this place their own PHONEY BALONEY rating.. THE BBB---CHOKING ON THE STENCH OF THEIR OWN DECEPTION.