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Mayo Clinic Diet

Mayo Clinic Diet

diet.mayoclinic.org
What is your customer experience with Mayo Clinic Diet?

Mayo Clinic Diet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mayo Clinic Diet has a 1.9 star rating from 4 reviews; consumers are mostly dissatisfied and report repeated billing problems and support issues in Mayo Clinic Diet reviews.

Key Takeaways for Future Customers

  • Expect to review subscription terms closely and watch the auto renewal date to avoid unexpected charges.
  • Prepare for primarily online support and limited phone access when managing membership or cancellations.
  • Monitor statements after cancellation to confirm refunds and reversed charges.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing and duplicate credit card charge issues.
  • Multiple reports of difficulty obtaining refunds and navigating cancellation or auto-ship settings.
  • Poor customer service access, long waits, wrong numbers, and unreturned calls.

Positive Feedback

Reviewers note the diversity of products and the website design, and describe the price level as medium.

View full overview ›

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Show reviews that mention
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Anonymous
map-marker Morristown, New Jersey

Mayo Clinic DietApp Continues to Charge Me

I cancelled the subscription and deleted the app but they continue to charge me - the app wasnt good. I am so disappointed to be taken advantage of when improving my diet is key to my health.

User's recommendation: Do not use the Mayo Clinic Diet App

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Armond Sfb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

No I want a refund I need to talk to somebody I was on the Internet looking at the my diet yesterday. I thought it was the diet that you take the GP one shots and its not I want my $49 back.

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Victor B Krd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Please postpone starting day of my diet to August 10.

AI Highlights
  • - Wife moved to our daughter's home to babysit grandkids for a couple of weeks.
  • - Please postpone the start of my diet to August 10.

Last night my wife moved to our daughter's home for a couple of weeks to babysit our grandkids. I could not manage this plan by myself.

Please postpone the starting day of my diet to August 10.

Regards,

Victor Beylin

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Anonymous

Credit card charge

I already paid. Why am I charged again?

I paid when I first joined so why do I have another charge on 06/28?

I need to talk to a real person please. Call me at 815-848-****.

User's recommendation: Can’t reach a real person about my issue.

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Augusta Vxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CANCEL

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Make it easier to access cancellation. Im not sure this is even working.

Its been a maze. I dont know why I am having to write more words

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Anonymous
map-marker Cottonwood, Arizona

Membership issues

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AI Highlights
  • - Auto-renewal occurred without notice and cancellation was attempted.
  • - Charged $212.69 on Nov 2; refund pending.
  • - No reply after calls or portal messages.

My membership was on auto renew I got no notice of renewal date ahead of time, then when they did renew on Nov 1st I got that notice and immediately cancelled my membership on the same day Nov 1st as I planned to do. I got cancellation email also

They charged my account on Nov 2nd for 212.69 and as of yet Nov 11 I still do not see the credit for the 212.69.

How long does it take to return a charge that should not have gone through to begin with.

Ive tried calling a number I was given and also sent a message through portal still no response. Hope this gets resolved!

View full review
Naomi P Ueh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst customer service I have ever had. Also the program is no good unless you are very computer savvy

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AI Highlights
  • - I was given six numbers to reach the diet clinic and got unwanted promotions.
  • - Online contact had no response; chat pushed to a different promotion.

I have been given 6 different phone numbers to reach the diet clinic and I kept getting promomotions I didnt want. They were very pushy.

I was told wrong no.

I tried doing it on line and got no response. There chat person pushed me on to a different promotion

Cons:
  • Afternoon finn

Preferred solution: Cancellation

User's recommendation: Don’t get Involved

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Bernadette F Brn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failure to speak to a rep to discontinue subscription

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AI Highlights
  • - Trying to discontinue my Mayo Clinic Diet subscription has been frustrating.
  • - Online contact is the only option and it is disappointing.

I am trying to discontinue my subscription to the Mayo Clinic Diet.

This has been a very frustrating experience.

I want to SPEAK to a customer service representative regarding this issue!

However, on-line communication seems to be the ONLY option available to me!

I am extremely disappointed with Mayo Clinic in this regard.

View full review
Anonymous
map-marker Barnegat Township, New Jersey

Cancellation

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AI Highlights
  • - Cancellation was extremely difficult.
  • - It was a frustrating task to accomplish.
  • - I'm still getting notifications.
  • - I wish they would stop notifications.

Cancellation

Extremely difficult transaction

Frustrating task to accomplish

Im still receiving notifications from the weight loss program.

I just wish they would honor my request and stop the notifications

It even frustrating that I have to fill out this review

Its ridiculous that you are forcing me to make this detailed statement demanding I use a specific number of symbols

User's recommendation: Be aware of the auto renewal date

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Barbara B Znm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TERRIBLE customer service!l

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AI Highlights
  • - Joined 5 months ago expecting 2 books.
  • - Thought $19.99 covered setup, not monthly charges.
  • - Could not cancel; calls were dropped or wrong numbers.

I was supposed to receive 2 small books when I initially joined about 5 months ago. I *thought* the $19.99 was to cover the books & the initial setup & did not know I would be charged $19..99 a month, which is what happened.

I have tried to cancel through websites, and did not find a way.

I have called several phone numbers; either the call was dropped or it was the wrong number.

The last call I made, I did NOT receive a call back!!! I called yesterday.

User's recommendation: DON'T take Mayo Clinic diet up on ANY offers!!!

View full review

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