Naomi P Ueh

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Verified Reviewer

Worst customer service I have ever had. Also the program is no good unless you are very computer savvy

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I have been given 6 different phone numbers to reach the diet clinic and I kept getting promomotions I didnt want. They were very pushy. I was told wrong no. I tried doing it on line and got no response. There chat person pushed me on to a different promotion
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Cons:
  • Afternoon finn

Preferred solution: Cancellation

User's recommendation: Don’t get Involved

Anonymous
map-marker Barnegat Township, New Jersey

Cancellation

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Cancellation Extremely difficult transaction Frustrating task to accomplish Im still receiving notifications from the weight loss program. I just wish they would honor my request and stop the notifications It even frustrating that I have to fill out this review Its ridiculous that you are forcing me to make this detailed statement demanding I use a specific number of symbols
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User's recommendation: Be aware of the auto renewal date

Bernadette F Brn

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Verified Reviewer
| map-marker York, Pennsylvania

Failure to speak to a rep to discontinue subscription

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I am trying to discontinue my subscription to the Mayo Clinic Diet. This has been a very frustrating experience. I want to SPEAK to a customer service representative regarding this issue! However, on-line communication seems to be the ONLY option available to me! I am extremely disappointed with Mayo Clinic in this regard.
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Barbara B Znm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Prosperity, South Carolina

TERRIBLE customer service!l

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I was supposed to receive 2 small books when I initially joined about 5 months ago. I *thought* the $19.99 was to cover the books & the initial setup & did not know I would be charged $19..99 a month, which is what happened. I have tried to cancel through websites, and did not find a way. I have called several phone numbers; either the call was dropped or it was the wrong number. The last call I made, I did NOT receive a call back!!! I called yesterday.
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User's recommendation: DON'T take Mayo Clinic diet up on ANY offers!!!

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