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Maylong Group

Maylong Group

www.maylonggroup.com
What is your customer experience with Maylong Group?

Maylong Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Maylong Group has 1.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Consumers report high price levels and poor customer service.

Key Takeaways for Future Customers

  • Expect widespread customer service and support issues when checking Maylong Group reviews.
  • Products, especially tablets, commonly arrive defective or fail to charge and may require refunds or replacements.
  • Online support numbers and websites are frequently unavailable; plan accordingly before purchase.

Negative Feedback / Risk Areas

  • Persistent customer service failures and unreachable phone numbers noted across many Maylong Group customer complaints.
  • High incidence of defective tablets: charging problems, frozen devices, WiFi/connectivity failures, and missing parts.
  • Refunds and warranty support often not honored or unresponsive, leaving customers without recourse.

Positive Feedback

Very few positives cited; some units run Android v.4.2.2, but reviewers focus on functional failures rather than benefits.

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Show reviews that mention
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Anonymous
map-marker Rochester Hills, Michigan

Tablet sucks

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AI Highlights
  • - Customer service number inactive; ads online.
  • - The tablet won’t connect to the internet.
  • - Consolation prize from a Timeshare Presentation; I did not buy.

The Customer Service number is no longer active for this company. You get a lot of ads on that number they have provided in their manual online.

I too cannot get my Tablet to hold the internet. It is frustrating. I'm going to take it to T-Mobile and see if they have any suggestions. I was going to give it to a friend but I don't want to disappoint her with a *** product.

That would make me look stupid. If T-Mobile cannot get a resolution to this I'll throw it away. I got it for going to a Timeshare Presentation.

I did not buy the Timeshare but got this tablet as a consolation prize. Thank you for sharing.

Loss:
$200
Cons:
  • Product not usable

Preferred solution: Full refund

View full review
Anonymous

Maylong Tablet

AI Highlights
  • - Cannot access the internet without an addon and a plugged-in toggle.
  • - No support, no phone numbers or websites for help.

I have a Maylong tablet and I can't get on the enternet without another add on which I don't understand why some type of toggle thing which needs to be plugged in so *** can't get any support from the websites because most don't exists anymore. No phone numbers no websites no customer service no support this has to be the worse tablet I ever got.

I stopped trying to use it a long time ago and just gave up and now it collects dust.

I can't take it back I have no box and I am sure no one is giving refunds on this piece of ***. Don't buy.

Loss:
$100

Preferred solution: Give me what I need to get on the internet.

View full review
Anonymous

Maylong Group M-295 Tablet Review

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Brought 2 tablets. I just recieved them yesterday and already 1 tablet will not charge.

I am mad as *** not one number to call them works. This company is a fuxking scam

View full review
Bryttany Byh

Maylong Group Tablet Review

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Have 11 in NETBOOK. Some frozen icecreambear is on the screen and I can't get IN.

WHAT THE *** and their numbers dead. Any suggestions??

View full review
Anonymous
map-marker Fairview, New Jersey

Maylong Group Tablet Review from Fairview, New Jersey

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AI Highlights
  • - The tablet freezes and won't download.
  • - Customer service doesn't work; refunds go through the shipper.
  • - My son with autism is upset by this tablet.

Bought this off the Wal-Mart website & its horrible! It freezes, doesn't like to download & none of the customer service numbers work.

Only the place it shipped from said that they'll refund it & I can either order another but I wouldn't dare! This is such a piece of junk!

I got this for my son who has Autism & he has been so upset about how much trouble this tablet has been! It definitely needs to be taken off the market & this company needs to be reported!

View full review
1 comment
Guest

I would definitely like to be contacted by the company! These products are defective & more hassle dealing with them than anything!

Customer Service numbers that work would be greatly appreciated!

Roselle Uls

Maylong Mobility 7-Inch Tablet Review

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AI Highlights
  • - I bought 3 tablets and lost chargers for 2.
  • - I spent money on 4 chargers that don't work.
  • - I need help resolving this tablet issue with Maylong Mobility.

I'm very annoyed with this tablet. I brought 3 and lost my chargers to 2 of them.

I went to Amazon to find replacement chargers.

And spent more money on 4 chargers that don't work. Maylong Mobility will not respond....I would like something from you effords in resolving this issues with this tablet!

View full review
Zianna Ykv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Maylong m295 tablet review

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AI Highlights
  • - Support numbers are no longer in service.
  • - SD slot location isn't shown.
  • - Android 4.2.2 is the only listed point and the site no longer exists.

All 3 support phone numbers "are no longer in service". I dialed these numbers during their published times of business, 9AM-5PM EST.

The product is.. chintzy. A micro SD slot is supposedly available. I can't find where on this 7" tablet you can insert the SD card.

The manual doesn't show WHERE exactly the SD card is to be inserted. The only power that is made available is through the SD connector, with a very short cable at that.

It's only good point is that it is an ANDROID v.4.2.2 firmaware unit but that's it. The website URL no longer exists.

Loss:
$30
Cons:
  • No support
  • No website
  • Product not usable

Preferred solution: Full refund

View full review
Anonymous
map-marker Saranac Lake, New York

Other Product Review

Apps don't work ,product doesn't work seems damaged from the start no customer service no way to reach customer service what a scam !!!!!!!!!

View full review
Anonymous
map-marker Milwaukee, Wisconsin

Tablet Review

Sent in 3 defective tablets back on June 3, 2014. I have not received any of the repaired tablets back nor heard from the company.

View full review
Anonymous
map-marker Sidney, Ohio

Defected merchendise

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AI Highlights
  • - The tablet won't charge; the charger plug is missing.
  • - They want reimbursement or a replacement.
  • - They will not buy this brand again.

I bought a tablet for myself and it would never charge I got to looking at it an seen where the charger plugs in was not there. so in other words I paid good money for a piece of junk.

I don't think I will buy there brand of anything again. It would be nice if they would reimburse me or replace it with a new one. and I don't need 100 words to tell you your merchandise is junk because I think your company already knows that.

And now so does the rest of the world. YOU SELL NOTHING BUT JUNK!!!!!!!!!!!!!!!!!!!

Loss:
$63

Preferred solution: Let the company propose a solution

View full review
Anonymous
map-marker Gresham, Oregon

Beware: Warranty replacement of original not usable and not under any warranty whatsoever

AI Highlights
  • - The warranty replaced the original tablet with a different serial.
  • - Replacement unit cannot connect to WiFi and Maylong ignored emails and messages.

Beware ... be very aware ... very poor customer service.

Contacted Maylong about this and they have ignored my contact emails and voice messages.

Power connector on original purchased tablet became unusable as it receded into the interior of the unit. Was under warranty. Maylong replaced with another unit (not same serial no as original that was returned under warranty). The replacement unit will not connect to WiFi. Always says "out of range" even though it is sitting on the same desk as the WiFi router. The original unit worked at opposite end of the house more than 35 feet away.

Contacted Maylong about this and they have ignored my contact emails and voice messages.

Cons:
  • Customer service ignoring me
View full review
judy strange

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order came in wrong

AI Highlights
  • - Ordered 2 M-295 tablets with a girl-friendly case; received only 1 and no case.
  • - Box claimed 2 items and was too small; no response after 4 days of calling.

order 2 M-295 tablets that were suppose to come with girl friendly case for my granddaughters .I received 1 with no case ,on the ticket in the box said there were two in the box, wrong box was barley big enough to put the one in.call. no answer only a recording.

for 4 days been calling nothing yet......I order from target and order was coming from maylong company. can't get anyone to answer the phone and all mail boxes are full. does anyone even work there?why do I have to make it so many words to yake my complaint.

huh? is it that important .

Loss:
$150
View full review
Anonymous
map-marker Cleveland, Ohio

MAYLONG TABLET

AI Highlights
  • - Maylong tablet bought for Christmas; freezes on the robot screen.
  • - Shipped for repair; returned after repair, only powered on once; replacement ignored.

I purchased a Maylong tablet for my daughter for Christmas. The tablet would turn on but would not do anything else.

It was frozen on the robot screen. I paid to have it shipped to the company for repair. They returned it after supposedly fixing it but it only turned on once and then never did again. I contacted them again.

They told me to press the reset button, which I tried but it still didn't work. They then said there is nothing else they can do to fix it. I told them they should replace it but they ignored my emails.

The tablet was brand new but never worked.

Loss:
$100
View full review
2 comments
Guest

Having same problem but phone number for Maylong not acceping calls how do u fix this an i cant find the reset button

Guest

I have a M270 and it is the biggest piece of junk ever! I have sent it back for the port breaking twice and now Im about to send it in because the sound just up and stopped working! Dont waste money on this piece of *** equipment, IT SUCKS!!

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