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My wife and I fell for the lies that were told to us during the timeshare presentation. We want to update you on some of the lies you will be told during the presentation. There are no fees unless you use the week. There are fees everywhere if you want to do an exchange. The only way to not pay fees is to go back to Mayan Palace at an overpriced rate. You can exchange your one week for two weeks elsewhere due to higher quality trade in value....
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Anonymous

Anonymous 5 days to cancel the contract. Has to be in writing.

I liked
  • Pool
I didn't like
  • Timeshare scam
#1001815
My wife and I have been lured into 2 Mayan palace presentations over the last year: one in Puert Vallarta a second in Mayan Riviera. Modus operandi was the same in both cases: extravagant and persistent gift offers at the airport for a 90 min presentation and breakfast. In both cases we were not told with which hotel we had agreed to visit til after accepting. Always ask first and DO NOT GO to Gran Mayan. The sales group is very good at what...
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debycole

debycole OH dear! I just run into this forum, I SOOOO invite you to read this article,
http://www.timesharescam.com/blog/107-timeshare-cancel-professionals/
I think It will prett...

#959968
I bought a time share at Mayan Palace as an investment and was told I could use the equity to purchase a one or two bedroom. They have totally lied about everything they said they were going to do. They are impossible to contact. They said they fired the manager who originally sold the time share to me I do not believe that happend. The same sales person sold my Girlfriend a time share that I heard him say they would sale her time share for...
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Anonymous

Anonymous When your girlfriend signed the documents, she was given a credit on the purchasing price for the timeshare she was trading-in. It takes 30 to 60 days for Vidanta Resorts (th...

positive experience Review

#617571
4.8
I am surprised at the mention of the service you recieved from Jamie Benner. My family and I bought a property in 2013 and she has helped us with all issues. Hands down the best sales representative and we have wondeeful service at the Mayan Resorts!!!
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rental return guarantees Review

#493372
I must say a lot of the reviews are biased as my wife and I were told there are no rental return guarantees which we accepted as we wanted to use the weeks to come back to anyone of the Mayan resorts or to exchange and through the Vida lifestyle account they set us up with have had some great last minute deals .we have país 99 dóllars for a weeks Vacations. Even Nissan or Mercedez get Bad reviews And they have the best cara in the world.
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What a scam. We were lead to believe that once we purchased weeks we could turn any back in that we didn't want and sell them back to the company. What a laugh!! Don't believe anything they tell you. We spent $13,000 for three weeks and were told that we could use one and sell two back to the company each year. In fact they took the first two years, back from us as part of the purchase price, indicating that it was standard to sell weeks back to...
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debycole

debycole OH dear! I just run into this forum, I SOOOO invite you to read this article,
http://www.timesharescam.com/blog/107-timeshare-cancel-professionals/
I think It will prett...

I didn't like
  • Lies
  • Timeshare sales
  • Sales team
#934413
Mayan Palace has ruined my life. I believed in their false promises in return I’m stuck with this useless membership which has cost me thousands of dollars. Mayan Palace timeshare is a SCAM! I visited Mexico. We stayed at a hotel, we went to Playa Del Carmen. In one of the shops a guy approached me and my child and asked if we could help him out by going to a 45 minute presentation at Mayan Palace. I was pressured and tricked into signing a...
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debycole

debycole OH dear! I just run into this forum, I SOOOO invite you to read this article,
http://www.timesharescam.com/blog/107-timeshare-cancel-professionals/
I think It will prett...

Anonymous

Anonymous How old is the child in your story? We can't let them know you have children. In the contract some time share companies will claim children under the age of 18. They then use ...

In a nutshell everything we were told were lies: The promise was that since they were taking our timeshare off our hands we would never have to worry about maintenance fees again because they don't charge any fees. After returning home from our trip and reading all the small print I realized there were fees, also this was a 10 year contract not a lifetime as promised. My biggest concern is the transfer of our timeshare. TRM called and spoke...
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debycole

debycole OH dear! I just run into this forum, I SOOOO invite you to read this article,
http://www.timesharescam.com/blog/107-timeshare-cancel-professionals/
I think It will prett...

During our trip to the Mayan Riviera. My husband and Iwere asked to attend a breakfast the next morning. We were pressured and tricked into signing a contract for 30 years membership with Mayan Palace. When we came back to USA we wanted to find a way to get out of the contract, but it was almost impossible.We were paying for a 5 years and we never used it. We have spent $10k dollars on various scams over the years with promising to sell it for...
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Anonymous

Anonymous How much did it cost?

I paid $26K for one of these 8 years ago. It was good for the 1st 3 times we went. All of a sudden they could not provide me a 2 bedroom any longer for multiple dates I offered. They tried to get me to take the studio instead. I asked them what the *** I had given them 26K for plus $900/ year. Never did get the thing straight. Biggest rip-off I've ever gotten conned into and I'm no dummy. Problem is they lie right to your face. Difficult to...
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debycole

debycole OH dear! I just run into this forum, I SOOOO invite you to read this article,
http://www.timesharescam.com/blog/107-timeshare-cancel-professionals/
I think It will prett...

I purchased from this company while in Mex. several years ago. I made a down payment of 12,000 and set up payments for the remainder. I was under pain management medications and given a several drinks by the resort and they were aware that I was on drugs when they got me to sign the contract. After numerous phone calls and trying to work something out. For example, I tried to exchange my time share property that sleeps six for a unit for 2 and...
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debycole

debycole OH dear! I just run into this forum, I SOOOO invite you to read this article,
http://www.timesharescam.com/blog/107-timeshare-cancel-professionals/
I think It will prett...

kennykscott

kennykscott They have changed the name to Vida Vacations now. This is more than likely due to all the complaints.

1.0
I didn't like
  • Many things
  • Customer service and reservations
  • Timeshare sales
#834578

Contact Mayan Palace

Headquarters Address:
Mayan Palace
Mayan Resorts Lazaro Cardenas 4070
Col. Camino Real Zapopan, Jalisco 45040
Phone:
(800) 292-9446
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Companies similar to Mayan Palace

I made reservations / trades for 3 rooms at the Mayan Palace Nuevo Vallarta and when I arrived the clerk would only talk to my husband - and told him I only had 2 rooms. Although we had confirmations for 3, we took the 2 after an hour of fighting at 9pm. The rooms were not even glorified Motel 6 rooms. 2 full size beds. A bathroom. No coffee pot. 2 chairs on a balcony that looks over nothing but foliage. And then there was the food...
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debycole

debycole OH dear! I just run into this forum, I SOOOO invite you to read this article,
http://www.timesharescam.com/blog/107-timeshare-cancel-professionals/
I think It will prett...

2.6
I liked
  • Bartenders
I didn't like
  • Customer service and reservations
#813658