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Maya Philippines

Maya Philippines

maya.ph
What is your customer experience with Maya Philippines?

Maya Philippines Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Maya Philippines has 3.8 star rating based on 7 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Allowl more than 1 act for each maya customers, Partner is send money to the number that un accessable, Very good to use and user friendly.
    Cons: Possible easy to contact hotlines & immediate response must be prioritized, Refund, When you change phone numbers and face authentication error is annoying.

  • Recent recommendations regarding this business are as follows: "Please feedback", "I want to back my money", "It so difficult to customer service for immediate response thank you", "Ang hirap kontakin ng costumer service, always busy.", "stay away from this company. tell your friends and your enemies even to boycott this company or any other within the manny pangilinan controlled businesses.".

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Media from reviews

Maya Philippines - Transaction concern
Maya Philippines - Transaction concern - Image 2Maya Philippines - Transaction concern - Image 3Maya Philippines - Problem my maya acctMaya Philippines - I have a big complaint PLEASE RESPOND ASAPMaya Philippines - D ko mabuksan ang gmail ko sa mayaccount kailangan ng code naga reset...Maya Philippines - It's a scammer
View all media ›

Top Maya Philippines Reviews

Positive Review

"My Maya act can't cash in ni"

stars-rating stars-rating stars-rating stars-rating stars-rating

Can't cash in on my Maya act , for much better for customer more than 2 Maya act ...thank you, Maya good but needs more act for each customers to accommodate...

Critical Review

"Security and client support"

stars-rating stars-rating stars-rating stars-rating stars-rating

i got hacked and lost more than 250k. there's absolutely no support being provided and i'm left alone reporting this to the police. and i'm even forced to...

Show reviews that mention
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Trisha Fsf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dumaguete, Province Of Negros Oriental

Cant deposit money

I have funds in my maya business wallet, when i deposit to bank it says that deposit to bank error insufficient funds, i need help

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mary joy a Ijj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recipient change

I have a concern about the delivery of my card because it was named by me, and the 2Go courier doesn't want to give it to my authorized person. So, I'm asking to change the recipient name to my authorized person, please.

From Mary Joy Aquino to Ms. Carmencita Ret C/O Maricel Nacorda.

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Preferred solution: change recipient name please

Paul lorenz M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transaction concern

Maya Philippines - Transaction concern
Maya Philippines - Transaction concern - Image 2
Maya Philippines - Transaction concern - Image 3

Please help me, thank you. I double sent the transaction. Is it possible that I can retrieve my money?

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Loss:
$4

Preferred solution: Full refund

Kenard H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a big complaint PLEASE RESPOND ASAP

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Maya Philippines - I have a big complaint PLEASE RESPOND ASAP

Good evening CSR of Maya,

I have been using your services for months now without any issues and I love your service. However, I recently changed my phone number and it was verified. I was able to successfully change from Smart number to Globe on my Maya account. Upon completion, I logged in again with my new phone number, put in my password and it asked me for face verification, which I did. But why the *** doesn't it work? I have tried verifying my face and it still does not work after dozens of attempts. If you check my account, it's fully verified and there is money in my account that I cannot lose.

I am just having problems with face verification. Why is my account, which is 100% verified, still giving me such issues? I have tried it on both my Android and iOS devices but I still keep getting the facial recognition error. The cameras on both phones work fine, so I don't know why I am receiving that error.

Please do fix that ASAP!

Account details?

Maya Phone Number: 0952482****

Maya Account Name: Kenard Hofmann

I hereby attach a screenshot of it for your reference. Please don't give me this hassle. Your service has been good so far, but this facial authentication needs to be fixed!

Doing it a million times won't work! Please fix your service.

Thank you and I hope to hear something soon!

I am also using this email for my Maya account.

View full review
Pros:
  • Very good to use and user friendly
Cons:
  • When you change phone numbers and face authentication error is annoying

Preferred solution: To have complete access to my account and to remove or bypass that facial authentication when my number and whole account is 100% verified

User's recommendation: Changing Phone Numbers and I got this error when my account is fully verified. Do not change your phone numbers again next time.

4 comments
Guest

Does this issue has been resolved? I am also experiencing the same right now.

Syerra Dhy
reply icon Replying to comment of Guest-2564088

I am also experiencing this it's been almost 3 yrs now :(

Kenard H
reply icon Replying to comment of Syerra Dhy

Is your issue resolved now or are you still having issues?

Kenard H
reply icon Replying to comment of Guest-2564088

Nope, it never got resolved but I found a way to get around the issue and it worked. I am now able to use Maya just fine. Apologies for replying to your message late.

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Maria C Mom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Follow up on personal loan

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I already uploaded my payslip last March 1. I'm still waiting for the status of my loan. Am I disapproved or not?

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Preferred solution: Follow up on my personal loan

Anonymous
map-marker London, England

Security and client support

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

i got hacked and lost more than 250k. there's absolutely no support being provided and i'm left alone reporting this to the police.

and i'm even forced to chase the bank with updates in their investigation, which based on the multiple agents i talked to, there are none at all.

no one from the company has reached out to me at all. and no one at an appropriate level has taken my calls except entry-level agents.

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User's recommendation: stay away from this company. tell your friends and your enemies even to boycott this company or any other within the manny pangilinan controlled businesses.

Cleofe C

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

I want to report my transaction because..I've wrong to send money to tha number that un accessable

Contains 1 confidential file for company representatives

Because my partner wants to send her Gcash wallet, but she cannot make the bank transfer. She says that the number is inaccessible (She topped the send).

View full review
Loss:
$670
Pros:
  • Partner is send money to the number that un accessable
Cons:
  • Refund

Preferred solution: Full refund

User's recommendation: I want to back my money

Miner Lhi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker General Trias, Province Of Cavite

Sending money

Contains 1 confidential file for company representatives

I have send money to a number that has been not registered in paymaya how can i recover back my money that has been sent.

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User's recommendation: Please feedback

Jumelyn D

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Quezon City, National Capital Region

Follow up transaction

Contains 1 confidential file for company representatives

I have a transaction but i did not receive the money from the sender. The sender send it through Paymaya instead of Maya.

Please kindly process it because the money will use for hospital bills. TIA

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Preferred solution: To claim the said amount.

Ailyn B Hik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem my maya acct

Maya Philippines - Problem my maya acct

I lost my phone and SIM card. My problem is that when I open my Maya apps, they ask for OTP. How can I open it?

View full review
Loss:
$1000

User's recommendation: Ang hirap kontakin ng costumer service., always busy.

Kamela Eic

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Verified Reviewer

My Maya act can't cash in ni

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Can't cash in on my Maya act , for much better for customer more than 2 Maya act ...thank you, Maya good but needs more act for each customers to accommodate growing customers of Maya thank you

View full review
Pros:
  • Allowl more than 1 act for each maya customers
Cons:
  • Possible easy to contact hotlines & immediate response must be prioritized

Preferred solution: Transactions cash in / out

User's recommendation: It so difficult to customer service for immediate response thank you

Romy Xvg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dumaguete, Negros Oriental

It's a scammer

Contains 1 confidential file for company representatives

Hi good day I would like to ask Kasi after Kong I send Yung 7700 sa kanya ayaw nyang ibalik yung pera scam po ito thant day 03Mar24 nag aask po ako na ibalik nalang yung pera pinagdeposit po nya ako para maprocess yung sa loan gusto Kong bawiin that time Kaso ayaw n po nya then kinabukasan daw po nya ipaprocess yung iloloan ko badly needed po ako Kasi emergency Yung pag gagamitan nakiusap ako na ibalik nalang Kasi ayuko Ng ituloy Yung loan. pls help me po na maibalik Yung Php7,700 already coordinate na po ako sa security bank ko Kaso sa Inyo daw po Ang access nito makikisuyo po ako Kasi I try to call you back po Kasi di ko po kayo matawagan pls help me.

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Anonymous
map-marker Davao City, Province Of Davao Del Sur

D ko mabuksan ang gmail ko sa mayaccount kailangan ng code naga reset pasword ang acount ko maya

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Maya Philippines - D ko mabuksan ang gmail ko sa mayaccount kailangan ng code naga reset...

Yong gmail.ko nakalink sa maya account ko di ko maopend ko po matanggap code sa reset pasword ko ko gusto ko padala ang code sa new gmail ko lesterbansi685@***.com kasi yan po recovery ng dting account ko

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Resolved
Graziel jhean A

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Verified Reviewer

Resolved: My no.0967093**** is duplicate and I forgot pasword and email

Updated by user Jun 21, 2024

Company fixed the issue and I have been provided with full refund.

Original review Jun 21, 2024

What can I do? My wallet in Paymaya has money, but I cannot open it because I forgot the password and email.

View full review
Loss:
$1565

Preferred solution: Full refund

Bryan Carlo M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ill send to paymaya new

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Maya Philippines - Ill send to paymaya new
Contains 1 confidential file for company representatives

I'll withdraw from 1xbet.ph and i ckick paymaya new when it processing and approved ill check my account and im shock that it doesn't transferred my paymaya account is 0966937**** Bryan Carlo Mendoza

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Loss:
$1500

Preferred solution: Full refund

Keirol Alison C

Problem my maya acct

The PayMaya account can't open. How can I fix it?

I don't have the same email account. I hope you can help me.

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