Maya Philippines
Maya Philippines Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Maya Philippines has 3.5 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Allowl more than 1 act for each maya customers, Very good to use and user friendly, Wise.
Cons: Possible easy to contact hotlines & immediate response must be prioritized, When you change phone numbers and face authentication error is annoying, Wise.Recent recommendations regarding this business are as follows: "It so difficult to customer service for immediate response thank you", "Ang hirap kontakin ng costumer service, always busy.", "stay away from this company. tell your friends and your enemies even to boycott this company or any other within the manny pangilinan controlled businesses.", "Changing Phone Numbers and I got this error when my account is fully verified. Do not change your phone numbers again next time.", "Paymaya lose sim card/phone".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Maya Philippines has 3.5 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Allowl more than 1 act for each maya customers, Very good to use and user friendly, Wise.
Cons: Possible easy to contact hotlines & immediate response must be prioritized, When you change phone numbers and face authentication error is annoying, Wise.Recent recommendations regarding this business are as follows: "It so difficult to customer service for immediate response thank you", "Ang hirap kontakin ng costumer service, always busy.", "stay away from this company. tell your friends and your enemies even to boycott this company or any other within the manny pangilinan controlled businesses.", "Changing Phone Numbers and I got this error when my account is fully verified. Do not change your phone numbers again next time.", "Paymaya lose sim card/phone".
Review authors value the most Website and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My Maya act can't cash in ni
Can't cash in on my Maya act , for much better for customer more than 2 Maya act ...thank you, Maya good but needs more act for each customers to accommodate growing customers of Maya thank you
- Allowl more than 1 act for each maya customers
- Possible easy to contact hotlines & immediate response must be prioritized
Preferred solution: Transactions cash in / out
User's recommendation: It so difficult to customer service for immediate response thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have a big complaint PLEASE RESPOND ASAP
Good evening CSR of Maya,
I have been using your services for months now without any issues and I love your service. However, I recently changed my phone number and it was verified. I was able to successfully change from Smart number to Globe on my Maya account. Upon completion, I logged in again with my new phone number, put in my password and it asked me for face verification, which I did. But why the *** doesn't it work? I have tried verifying my face and it still does not work after dozens of attempts. If you check my account, it's fully verified and there is money in my account that I cannot lose.
I am just having problems with face verification. Why is my account, which is 100% verified, still giving me such issues? I have tried it on both my Android and iOS devices but I still keep getting the facial recognition error. The cameras on both phones work fine, so I don't know why I am receiving that error.
Please do fix that ASAP!
Account details?
Maya Phone Number: 0952482****
Maya Account Name: Kenard Hofmann
I hereby attach a screenshot of it for your reference. Please don't give me this hassle. Your service has been good so far, but this facial authentication needs to be fixed!
Doing it a million times won't work! Please fix your service.
Thank you and I hope to hear something soon!
I am also using this email for my Maya account.
- Very good to use and user friendly
- When you change phone numbers and face authentication error is annoying
Preferred solution: To have complete access to my account and to remove or bypass that facial authentication when my number and whole account is 100% verified
User's recommendation: Changing Phone Numbers and I got this error when my account is fully verified. Do not change your phone numbers again next time.
London, England
Security and client support
i got hacked and lost more than 250k. there's absolutely no support being provided and i'm left alone reporting this to the police.
and i'm even forced to chase the bank with updates in their investigation, which based on the multiple agents i talked to, there are none at all.
no one from the company has reached out to me at all. and no one at an appropriate level has taken my calls except entry-level agents.
User's recommendation: stay away from this company. tell your friends and your enemies even to boycott this company or any other within the manny pangilinan controlled businesses.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Quezon City, National Capital Region
Follow up transaction
I have a transaction but i did not receive the money from the sender. The sender send it through Paymaya instead of Maya.
Please kindly process it because the money will use for hospital bills. TIA
Preferred solution: To claim the said amount.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem my maya acct
I lost my phone and SIM card. My problem is that when I open my Maya apps, they ask for OTP. How can I open it?
User's recommendation: Ang hirap kontakin ng costumer service., always busy.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dumaguete, Negros Oriental
It's a scammer
Hi good day I would like to ask Kasi after Kong I send Yung 7700 sa kanya ayaw nyang ibalik yung pera scam po ito thant day 03Mar24 nag aask po ako na ibalik nalang yung pera pinagdeposit po nya ako para maprocess yung sa loan gusto Kong bawiin that time Kaso ayaw n po nya then kinabukasan daw po nya ipaprocess yung iloloan ko badly needed po ako Kasi emergency Yung pag gagamitan nakiusap ako na ibalik nalang Kasi ayuko Ng ituloy Yung loan. pls help me po na maibalik Yung Php7,700 already coordinate na po ako sa security bank ko Kaso sa Inyo daw po Ang access nito makikisuyo po ako Kasi I try to call you back po Kasi di ko po kayo matawagan pls help me.
Davao City, Province Of Davao Del Sur
D ko mabuksan ang gmail ko sa mayaccount kailangan ng code naga reset pasword ang acount ko maya
Yong gmail.ko nakalink sa maya account ko di ko maopend ko po matanggap code sa reset pasword ko ko gusto ko padala ang code sa new gmail ko lesterbansi685@***.com kasi yan po recovery ng dting account ko
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: My no.0967093**** is duplicate and I forgot pasword and email
Company fixed the issue and I have been provided with full refund.
What can I do? My wallet in Paymaya has money, but I cannot open it because I forgot the password and email.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ill send to paymaya new
I'll withdraw from 1xbet.ph and i ckick paymaya new when it processing and approved ill check my account and im shock that it doesn't transferred my paymaya account is 0966937**** Bryan Carlo Mendoza
Preferred solution: Full refund
Problem my maya acct
The PayMaya account can't open. How can I fix it?
I don't have the same email account. I hope you can help me.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I lost my sim card/phone
I lose my sim car/phone someone stole I can't to open my paymaya I cannot receive OTP I don't know how to open paymaya without OTP much better send my OTP to Gmail account
- Wise
- Wise
Preferred solution: How to login no OTP
User's recommendation: Paymaya lose sim card/phone
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Does this issue has been resolved? I am also experiencing the same right now.
I am also experiencing this it's been almost 3 yrs now :(
Is your issue resolved now or are you still having issues?
Nope, it never got resolved but I found a way to get around the issue and it worked. I am now able to use Maya just fine. Apologies for replying to your message late.