May Custom Home Reviews
May Custom Home Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
May Custom Home has a 1.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied, citing high prices, poor customer service, warranty and refund disputes, pushy sales and permit delays.
Key Takeaways for Future Customers
- Read May Custom Home reviews and confirm warranty and refund policies before signing.
- Get timelines, permit responsibilities and payment terms in writing; expect slow communication.
Negative Feedback / Risk Areas
- Pushy sales tactics and door-to-door solicitation.
- Allegations of overcharging and unexpected extra fees.
- Poor or no response to calls and texts.
- Warranty claims not honored and refund requests unresolved.
- Delays in starting and completing work; permit handling issues.
Positive Feedback
Some on-site crews received praise for competent repairs and fixing problems when they returned.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
May Custom Home has a 1.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied, citing high prices, poor customer service, warranty and refund disputes, pushy sales and permit delays.
Key Takeaways for Future Customers
- Read May Custom Home reviews and confirm warranty and refund policies before signing.
- Get timelines, permit responsibilities and payment terms in writing; expect slow communication.
Negative Feedback / Risk Areas
- Pushy sales tactics and door-to-door solicitation.
- Allegations of overcharging and unexpected extra fees.
- Poor or no response to calls and texts.
- Warranty claims not honored and refund requests unresolved.
- Delays in starting and completing work; permit handling issues.
Positive Feedback
Some on-site crews received praise for competent repairs and fixing problems when they returned.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fraudulent company
Charged the previous owner over 16k for a new roof that cost half of that at the time and didn't even close the county permit properly. Now demands additional money to help close the permit that he should have done in the first place.
Stay away from *** and this company. They are thugs.
Preferred solution: Permit closed
User's recommendation: Avoid this company at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied with communication of the office staff from beginning to end.
- - Contract signed after Ian and work began in May.
- - Carport work was good.
- - Porch work did not meet specs and corrections were made after leaving.
We were left without any idea when the work would start. Contract signed after hurricane Ian on Oct 31, work began in May.The work on the carport was good .
The work on the screen porch which was a simple job, was not up to specs submitted to Sarasota Co. so they made corrections after we left Fl. When we returned there was a one inch gap where bugs could come in and when we sent pictures to complain Brittany told us the could not attach the screen porch to the home! All this was via text.
We could not speak to anyone. The guys did come the next day to fix the gap and the leaking roof.
The two men who came to fix things, Daciel and his father were kind and competent and fixed the problems.The way they run the office is the worst example of a business practice. Plus they seemed to have changed the name to Seven Day Roofing in the middle of our contract, so when you do call it does not say May Custom Home.
User's recommendation: Do not sign with this company .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot happy
- - Porch work not done after 9 months.
- - Delays blamed on permit processing and slow Pinellas County.
- - There should be honesty about workload and staffing.
Still waiting on our porch it's only been 9 months now .it seems like they come up with every excuse in the book ,it takes a while to get a permit ,Pinellas county takes forever. Blah blah blah ..just tell people the truth and say we have a lot of work and not enough workers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI've called 4 times, no reply.
- - Roof was replaced before Ian, a couple shingles blew off, and Mike promised a same-day visit.
- - Warranty status unclear; customer has called four times.
We had our roof replaced before hurricane Ian and a couple of shingles blew off. I don't know what our warranty is for if no one returns my calls.
I've called 4 times now and spoke to Mike once who said he would send someone out that day.
That was 3 weeks ago, so what do we do now. They didn't leave extra shingles sooo!
User's recommendation: Be very very patient
Issues with warranty coverage
- - Pickup issues not resolved by management.
- - Under-warranty repair $80 not reimbursed.
- - Total diagnostic/repair $1200 with no repayment.
have had multiple issues with this company and have asked the management and even the owner to help me with their issues with their pickup service. They don't want to resolve these issues ,so I will do a review on them.I had to have someone else repair my under warranty issue at a cost of $80 which May Custom homes did not make any effort to repay me for.
They don't have a compribible tech to repair it so I had to go out of warranty network and cost me for the labor.
Total cost of diagnostic and repair was $1200 which again they have made no effort to repay me. I will keep sending reviews so people know what they are getting if they hire them.
- Warranty issues
- Warranty issues
Preferred solution: Full refund
User's recommendation: Be very weary
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo contact
- - Salesman came to my house and sold a screen room.
- - I have tried contacting him; he has not returned my calls, and May Custom Home does not respond.
The Salesman came to my house .He sold me a screen room almost a month ago.I have tried to contact him several times.He refused to return my call.I have contacted May Custom Home , They do not respond.DD
Preferred solution: Full refund
User's recommendation: Do not put down a deposit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarn senior citizens of certain danger signing a contract with this company. You will end up in court or worse yet get bullied to pay in excess of contract price. You will never be warned. I
- - -They charge above contract price and don’t notify beforehand.
- - -They give little explanation and may sue if payment isn’t made.
- - -Seniors may be targeted.
They will charge in excess of contract price and never advise you in advance they did something over and above contract. They give little to no explanation. You either pay or get sued!
It will cost as much to defend the lawsuit than to pay their rigged price addition.
If you are a senior--BEWARE they will prey on you.
Preferred solution: Let the company propose a solution
User's recommendation: If you are a senior beware, this company will prey on you. You will be sued.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnscrupulous business tactics and marketing
- - They door-knock in deed-restricted and no-soliciting areas.
- - They say the estimate is free.
- - They subcontract; products and services are overpriced and substandard.
May Custom Home will solicit and knock on doors in deed restricted and no soliciting neighborhoods to solicit business. They will tell u it is for a free estimate but DO NOT BELIEVE THEM!.
They will send a sales representative who will try to Hard Sell u. They also claim to do the work themselves but in reality they subcontract after pushing people into into overpriced and substandard products and services
- Pushy sales tactics
Preferred solution: Full refund
User's recommendation: Stay Away. Do not let Any Sales reps trick u into buying overpriced products
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It took them 8 months and many, many phone calls to finally get our screen room completed. Now we are almost to a year since we put our deposit down and we still have not had our leak taken care of.