
MaxSteel Buildings
MaxSteel Buildings Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MaxSteel Buildings has 2.9 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Steel materials, Product is great, Very nice.
Cons: Poor customer service, Service slow and bad.Recent recommendations regarding this business are as follows: "Recommend", "stay clear of MAX steel and boro rentals", "I highly recommend them great prices", "Great company", "Do not recommend. Below it has 5 stars on each it would not let me change it.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MaxSteel Buildings has 2.9 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Steel materials, Product is great, Very nice.
Cons: Poor customer service, Service slow and bad.Recent recommendations regarding this business are as follows: "Recommend", "stay clear of MAX steel and boro rentals", "I highly recommend them great prices", "Great company", "Do not recommend. Below it has 5 stars on each it would not let me change it.".
Review authors value the most Turnaround Time and Customer service. Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews



















Good experience
The carport is really nice. I am very satisfied.
The installers were great. Everyone has been super helpful and easy to work with.
- Very nice
User's recommendation: Recommend
Boro rental company
I HAVE BEEN PAYING PAYMENTS ON MAX STEEL CARPORT FOR TWO YEARS LIKE THE CARPORT BUT THEY CALLED ME TODAY FROM BORO RENTALS TO TELL ME NOT ASK BUT TELL ME THEY WERE SENDING MY PAYMENT CHECK BACK BECAUSE IT HAD A LATER DATE ON IT IVE ALWAYS DONE THIS BECAUSE YOU NEVER KNOW IF OR WHEN USPS IS GOING TO DELIVER THEY DID NOT CARE OR LISTEN TO ME AND MAX STEEL SIMPLY SAID THEY HAD NOTHING TO DO WITH IT TYPICAL COMPANY THAT HIRES PEOPLE TO RUN THERE BUSINESS that don't careOH WELL STAY CLEAR OF THIS COMPANies THEY DO NOT CA
- Product is great
- Service slow and bad
Preferred solution: process the check and stop playing games
User's recommendation: stay clear of MAX steel and boro rentals
Great people to do business with I highly recommend buying from them
I'm very pleased with the way they handled ordering the building they understood what I needed, and they were good about staying in touch with me even the day of delivery, very pleased with it, I highly recommend them great job.
User's recommendation: I highly recommend them great prices
Happy customer
Wonderful experience, did just what they said they would. Friendly, helpful, accommodating, prompt, efficient
User's recommendation: Great company
Not to happy
Had to eat the workers left a mess
The roof started leaking and they said they was going to come back and fix it and never showed back to fix it. The company said they was coming and I waited all day for them and they never showed from waiting 2 months for the fix.
It started leaking the day they put it up.
Very unprofessional dont care about the customer. Very disappointing
Jude fraley customer
Installed the wrong product.
Contacted them about an issue I had with the building that was installed. Only wanted the things in question added to building in which I was more than happy to pay the difference.
Jeff was very unprofessional and treated me as I wasnt nothing.
Not to mention it took 4 months for a project that was supposed to be 3-6 weeks. Dont waste your money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery bad experience and workmanship
They are coming out today to repair bad work from March and this is the third attempt. This has been ongoing and not at all pleased by customer service or the work performed.
I finally had one gentleman call to say they were coming back, he deducted 100 dollars, but not for the inconvenience, lost time, bad work, or terrible customer service.
It was for the damage to newly redone yard work that they tore up while trying to back in three different places. Hopefully today we will be finished with all the trauma caused trying to get a building put up from this company.
They are coming out today for the third time to get the building repaired. They never responded from my complaint on pissedconsumer.
They have done the bare minimum to have this problem resolved. Hopefully today will be the end of this horrible experience that has been ongoing since March.
The workers and personnel need better customer skills. I could not recommend this business.
We have many pictures, but the worst was the torn bent up roof metal they covered up so we couldn't see it. My husband noticed it and told them and they said the ridge would cover it, but that was not acceptable. They took those pieces back so we did not get a picture of the torn ones. it looks like it was at least 9 damaged ones.
The other damages were done by the workers. They left the building exposed where the rain can get in and run down the metal in between it and the insulation, but they said it was weather proof, but I was concerned about mold. Some of the siding was cut too short and did not meet the trim. They cut two pieces of trim to go around a corner, but only needed one, so they just cut a piece to patch the hole.
Both of the trim pieces up front wert bowed out because they did not trim it short enough. We told them about that and they fixed it. They walked all on the metal siding. Many pieces are not cut straight.
The metal around the doors is bucked up where it is not cut right. If they would have been here for the full two days, maybe this would not have turned out so bad.
- Steel materials
- Poor customer service
Preferred solution: Price reduction
User's recommendation: Do not recommend. Below it has 5 stars on each it would not let me change it.
Dissatisfied customer
I ordered a carport 10x21 form max steel buildings out Murfreesboro TN. I had to order from a local dealer here in Ooltewah TN.
I was told it will probably take 6-10 wks for build and install of carport. Well it took 10 wks to build and another few weeks for them to schedule delivery and install of carport. We were told by scheduler that crew would come out late on Friday afternoon. Well we waited and no one showed up or called us that no one was coming out.
Many calls later to customer service , you have to call them for updates and scheduling, *** poor customer service and communication. Finally scheduled delivery and install on Monday morning. The install crew was very unprofessional and not very accommodating. They installed carport on concrete pad unevenly.
They left screws and shavings all over the place and refused to clean up saying its not our job they left without even a walkthrough with my wife. Called customer service to complain but they acted like it was our fault that crew installed carport unaligned to concrete pad. My 7 y.o. Granddaughter could have installed this carport on straight line.
I wish I hadnt put down a down payment on this carport otherwise I would have cancelled the build on this carport. I will never order anything from max steel buildings ever again!!!.
Dont make my mistake . Go with someone else .!
- Steel materials
- Poor customer service
Preferred solution: Price reduction
User's recommendation: StAy away from this company , *** poor customer service.
Companies Similar to MaxSteel Buildings
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.