Junior Reviewer

Maximum Title Arizona

Update by user Oct 21, 2015


Update by user Oct 21, 2015

Wow again.... I wrote her back as you see in my posting...and this is now her response....

Dear Debra,

I am emailing you in regards to the account you have with us.

Our records show your contract has expired. If you'd like to continue to finance with us, we need you to come in to renew your contract, provide us with updated information and we can also discuss the options with principal and interest payments for you.

If you choose not to renew, since you are at the end of your term, the balance of your loan needs to be paid in full.

Your Maximum Representative,

Tina **** Guess this shows they care about the money...not the people that their company advertises! I went with them due to they are an Arizona owned company and tried to keep the revenue local...lesson learned....customer service is the MOST IMPORTANT thing when there are so many companies to choose from....

consumer beware!!! :)

Original review posted by user Oct 21, 2015
WOW!!! Read this letter this TINA girl sent me! I took out a 1,000.00 loan a couple years ago and have paid them over 2000.00 for it and STILL owe 500.00 ish. That is no big deal...trying to rebuild credit so thought it would be a good way to elevate my credit standing...and I have paid EVERY MONTH and dealt with really nice people. This week I have been CRAZY BUSY due to I work at US Airways and we merged with American so I was ONE DAY LATE and this is the letter this Tina sent me!! Just FYI... there are a LOT of loan places out there....I hope this copy of this letter discourages you ALL from working with them....here it is...crazy rude.... Dear Debra, Please call Maximum Title Loans, LLC regarding your past due payment. As a reminder, there are no grace periods with your loan and it is important you make your payment today before 7:00 PM as you are in default. Call the office nearest you to confirm the minimum payment due and when you will be making a payment so we can bring your MAX Loan current. Be advised, if we do not hear back from you, we will continue attempts to contact you so please communicate with us and bring your account current. If we do not hear back from you, our collections department is required to contact your references. After 10 days, we may file a legal claim for which you are responsible for the additional legal costs and subject to late fees. Need more money? Call the Maximum Office nearest you and ask a representative how to get an increase to your MAX Loan after you make your payment today! **Per the contract you will be in default if you break any promise made under this or any other loan agreement. If you enter default, Maximum Title Loans reserves the ability to require immediate payment of what you owe on the loan and/or take possession of the collateral. Failure to surrender pursuant to SECTION 28-4845 indicates unlawful failure to return a motor vehicle subject to a security interest is a Class 6 Felony which for first offense carries a maximum sentence of 1.5 years. The maximum jail sentence may be greater if the defendant has a prior criminal record. The court may also impose a fine of no more than $150,000. ** Your Maximum Representative, Tina
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1 comment

so you are mad because you were late on a payment that you signed a contract stating you would pay by a specific day on each month and they sent you a collections letter? its your responsibility to pay on time regardless if "work is busy".

They run a business not a daycare. Your reviews are cracking me up

#720849 Review #720849 is a subjective opinion of poster.
Chandler, Arizona
Reason of review
Poor customer service
Preferred solution
Let the company know they need to treat their loyal customers better...or hire nicer employees...WOW is all I have to say

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