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Maximum Tan

Maximum Tan Reviews

www.maximumtanonline.com
What is your customer experience with Maximum Tan?

Maximum Tan Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 customer review; consumers are mostly dissatisfied. Pros note convenient hours. Cons center on customer service, high price, billing conflicts and warnings like "Beware of what you sign" and "BUYER BEWARE!".

Positive Feedback

Hours are convenient for customers; few other positives are mentioned in reviews.

Negative Feedback / Risk Areas

  • Customer service is frequently criticized and hard to reach.
  • Persistent billing attempts and issues with refunds are reported.
  • Difficulty canceling subscriptions and auto-ship agreements is common.
  • High price level and limited product/service diversity frustrate customers.

Key Takeaways for Future Customers

  • Read contracts carefully to avoid trapped charges; check Maximum Tan reviews first.
  • Expect challenges with billing, refunds and canceling subscriptions.
  • Consider salon hours a convenience but weigh cost against service risk.
View full overview ›
Billy G Uny
map-marker Niagara Falls, New York

Billing

AI Highlights
  • - I was a regular customer of Maximums Tanning.
  • - In October my son fell ill and was hospitalized.
  • - I have no money, no job, and no income.

I was a regular customer of maximums tanning and in oct my son got real sick and has been hospitalized since I am very sorry that I havent contacted sooner my son is disabled with lots of complications so hospital is where I have been Im claiming hardship I have no money and I dont Have a job no more I dont have any income please consider my families hardship Ty so much

Loss:
$1500

Preferred solution: Full refund

View full review
Billy G Uny

Billing

AI Highlights
  • - Card stolen; withdrawals attempted; card unusable.
  • - My son is disabled and in hospital since October, and I can't pay or cancel the subscription.

They have been trying to take money out of my account that card had been stolen so my bank card was no longer usable and my son is disabled and in the hospital since October so I dont have the money to pay it back and I dont have the money to get a ride to get to the max tanning place to cancel my subscription either I was wondering if I could claim hardship and you could help me somehow

View full review
Anonymous
map-marker Rochester, New York

Contact

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AI Highlights
  • - -Hard to reach corporate; salon managers handle issues.
  • - -Staff are often on cell phones, hindering service.

It's impossible to get a hold of anyone in corporate when you have an issue. You can only get a hold of a "salon manager " who usually know very little if anything about policy and the High turnover in the salon makes it difficult.

They insist you email the higher ups but good luck with that. It seems the staff is more interested in playing with their cell phones than helping their customers.

User's recommendation: Beware of what you sign. It traps you but covers them completely

View full review
MaryBeth T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Will not refund $

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Went back to use a package bought the week of last year when everything got shut down. They will not refund me nor let me pick up where I left off.

Loss:
$37
Pros:
  • Hours
Cons:
  • Customer service

Preferred solution: Full refund

User's recommendation: BUYER BEWARE!

View full review

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