Elaine H Deu

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Verified Reviewer
| map-marker Cincinnati, Ohio

Bad auger job on basement drain

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Ive paid Maximum Plumbing $330 to pull the toilet and auger out the main drain in my basement. The auger they used was so small it didnt do the job properly. I had to stay home two days and have them auger it out two times. It never did clean out the drain so I had to call Roto rooter who use the right auger and cleaned it out immediately. The technician insisted he could clean out the main drain through the bathroom sink. I tried to argue with him, but he insisted. So he put his auger through the drain and pulled the vanity off the wall. So he drove his auger through the pipe and had to replace the pipe. In order to replace the pipe he had to tear out the back of the cabinet and the drywall under the kitchen sink. When he left, I had to replace the drywall under the sink and get a new vanity because he tore up the one he removed.
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User's recommendation: This company is not the company to call for drain cleaning. They do not have the necessary equipment.

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