New Reviewer

Horrible

Horrible experience yesterday. Started with unfriendly customer service in laser tag. Followed by a 20 min wait for a simple pop corn and 2 cookies. Only to come back to party room to find out $260.00 missing from the birthday cards. It took multiple requests to review tapes but after telling us multiple time we would have to wait until Tuesday someone was able to review tapes from home only to tell us that no one entered the room but me and the host at the time money came missing. The managers seem rude, never apologies that something like this happened at this establishment, nothing. When we asked about the remaining balance on the party package we were told Business is Business. So here is a company who does not care to try and make right or keep customers happy.
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ID
#942134 Review #942134 is a subjective opinion of poster.
Location
Humble, Texas
Service
Maxbowl Customer Care
Reason of review
Poor customer service
Loss
$260

Maxbowl Bowling Review

Worst place to attend. More concerned with alcohol paying customers than bowlers. Planning is horrible, as we waited for 2 hours to be told another 45 mins for the 4th time.
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ID
#776592 Review #776592 is a subjective opinion of poster.
Location
Houston, Texas
Reason of review
Bad quality

Maxbowl - Discrimination Review from Humble, Texas

Do you know if you go to Max Bowl in Port Arthur Tx. One of the white employee, who is older, a tall lady with a long blonde pony tail will DISCRIMINATE AGAINST ANY BLACK AFRICAN WOMEN. This women will leave out of the bowling area where a people buy laser tag tickets. Just to go into the Bar where they do Kareoke & this white older lady will only harass only Black women. The complait is the white women Ignore when the white ladies wear extremely hoochie shorts or extremely hooties dresses. Which is ridiculous. I am a caucasian young lady & one night 2 wks ago my black friend and I had went to do Kareoke & here this lady come harrassing my friend about her dress. Which was *** when we had on similar dresses on. I did Not understand why she asked my friend to put on tights when she did not even ask me. Besides that they had another white lady about 6ft wearing some extremely hoochie shorts& the white lady did not tell her nothing about that. If Max Bowl in Port Arthur Tx is going to allow there Employees to Be RACIST AGAINST BLACKS. Than I will spread the word. We went to GOOD TIMES & Mr GIGGLES in Port Arthur Tx. Atleast Giggles & Goodtimes Do not discriminate against blacks. Also what makes Max Bowl in Port Arthur Tx looks ridiculous is They DO NOT HAVE NO SIGN STATING THAT ONLY BLACKS PEOPLE WILL HAVE A DRESS CODE BUT OUR RACE THE WHITES MAY WEAR ANYTHING WHICH IS WRONG WRONG WRONG
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ID
#485427 Review #485427 is a subjective opinion of poster.
Location
Humble, Texas

About

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Summary

MaxBowl is a destination for family friendly entertainment. It was founded in 1990. The headquarters is based in Humble, Texas, United States. There are also locations in Baytown and Port Arthur. MaxBowl offers professional bowling equipment, multi-game arcade, karaoke machines, in-house bar, and challenging skywalk ropes course. The entertainment center also offers bumper bowling lanes for the kids. MaxBowl organizes kids birthday parties, adult birthday parties, corporate events, and tweens birthday parties. Customer assistance is provided by phone. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also pay by cash. It is possible to register MaxCard and check game balance online.

Maxbowl reviews and complaints

Maxbowl is ranked 10 out of 185 in Theme Parks category

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