map-marker Irvine, California

I ordered furniture from your disreputable company in August, 2011. The last piece was to be delivered today, November 10, 4 months later. I ordered the $95 white glove service, when delivery got here they said white glove wasnt ordered. They then started to remove furniture back in truck. Delivery guy was laughing the whole time about the misshap, and told me to "Shut up ***" when I asked how he would like to have this happen to him. I called police. They came, driver was handcuffed, then let go. Driver told whoever that I asaulted him. Im 56 years old He also said I jumped in truck. Police couldnt do anything, said it was a civil suit. They left the curio cabinet on sidewalk. They were going to leave it in road until officer said he had to move it. Called your customer service, which is NO service at all Spoke with Kenny Cherry, who was absolutely no help at all.He believed delivery person, was arrogant as *** and hung up on me. Went to Lowes to get dolly to do myself, fortunately there was a young kid there that offered to come to my home free of charge and move it for me. THAT'S CUSTOMER SERVICE. Im reporting you to BBB. NEVER EVER BUY ANYTHING FROM MAX FURNITURE!!!
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