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Bunch of morons working here. I hate you Mavis tire. Never EVER GO HERE!!!! for a "discount tire store" these tires are very expensive and the warranty on your tire dosent even work if your tire goes flat and it ISNT brand new!!! Bulls***!!! If they warranty dosent even work if the tires aren't new then what is the point? Aren't you supposed to DRIVE on the tire for a little before it's supposed to get a flat? I mean since the tires are supposed...
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Hi I recently went to mavis Discount Tire located hillside ave floral park or new haydpark I came here to change my flat tire and oil change ,the worse service I ever had in my life time - customer service girl at Desk has extremely poor communication skill and doesn't even understand your problem secondly they lost my wheel lock key and they made most dengerous mistakes they left oil tank open after oil change They didn't put cap back to tank...
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I work just a couple blocks away from a local Mavis. I called them re: an oil change as the filter on my truck had a hole in it. I was told if i came right away (which i did), they would get my truck right in. When i got there, i was told it would be a half hour so i went next door to get something to eat. I went back 1/2 hour later, they were just putting my truck in to work on it. I waited for 45min. to an hour then a lady said she needed to...
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routine maintenance Review

#1011329
1.5
My wife took her Honda for service at the Mavis in Wayne, N.J. and was charged for oil change, power steering fluid change, brake fluid change, all of which they had done only 5 weeks earlier! We had to get corporate permission for a refund. If this is the Mavis business model, my business is going elsewhere.
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Short Review for February 14, 2017

#1008056
1.0
I called for a quote on 4 tires I asked for tax and everything included they quoted me 334.33 when I got there they charged me 350.00. I am a senior citizen on a fixed income. I feel I have been wronged and you should correct this. I will be notifying the better business
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Mavis Discount Tire Manager Review

#1001576
Waiting for two hours just to get in. Talked to manager about the big wait. He said I should not tell him how to run his business. The poor old lady next to me was waiting over an hour just to replace wiper blades. Manager told me to leave when I spoke up to him. This Mavis is a customer service business. This manager should be fired.
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Mavis Discount Tire Customer Care Review

#998490
1.0
Bad attitude unhelpful argumentative Fleet vehicle dollars out the window for Mavis Discount. Not sure anything could ever get me back to the Madison nj location let alone any Mavis. First time there surely my last. Guess new business not important to this company
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I went to get b4 new tires....I get home and there is transmission fluid allover the bottom and and My NEW driveway They told "I DID IT, must have gotten crushed somehw..." This is after their sloppy "I don't care work ethics" I saw the installer walk under my vehicle with a heavy tire (17 rim tire, pick up truck) and whack the under carriage right where the lines went. Ha! THEN...they wanted 149.99 to fix it (Jewish Cost) I told him..."I walk...
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1.2
I didn't like
  • Broke transmission lines 4 instl tires
#987560
I took my truck in for oil change , when they done they lowered my truck down and the garage door got hung up on my ladder. I seen it happen they broke the shoe off the ladder. I told the manger and he more or less called me a liar. Then i called the regional manager a told him what happen and he said they pay for it . I thought it would be fine. that was 2 weeks ago and , I left 3 messages and still no call back. Then called home office 3 weeks...
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I didn't like
  • Fraudulent practices
  • Mavis will not take responibility
#986220
My 19 year-old daughter went to Mavis for an oil change. It was her first solo auto maintenance trip. She was told that she needed new tires. She was led to believe that she could not drive away on the tires as they were. She consented to new tires, but she was upset and she called me. I called and spoke with the manager and told him that she felt pressured, and that she did not feel confident making such decisions. He said that the tires were...
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offconsumerpissed

offconsumerpissed Hey, what can you say? If your daughter is a tad immature for her age, then you should have gone with her or had someone go with her. Good learning experience though.

Went in to have snow tire changeover - did not ask for any inspections as I have my car worked on by my own mechanic. Mavis stated that my car needed a laundry list of repairs including: brake pads, rotors (claimed the rotors were frozen), a tie-rod, and shocks (claimed that the shock was leaking). I told them I had recently had the car inspected by my mechanic and was surprised that there would be that much repair work after my guy told me...
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Anonymous

customer I had exactly the same experience. I had an inspection at car dealer 3 weeks before visit to Mavis. Everything was fine. However, Mavis claimed that I need full replacement of...

I didn't like
  • Advice they gave me
#977993
After 10 years a customer with 4 cars and numerous sets of tires with no problems I had a problem in the Baldwinsville NY store. I got a bad set of tires that wore terribly. Manager said no problem he will replace tires under warranty. Set up an appointment and then manager says sorry only giving 1/2 credit on one tire. Tried to tell me my struts and alignment were way off. After watching them test alignment , and it comes out perfect he says...
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Mavis Discount Tire

Mavis Discount Tire Hi Anonymuous,
 
Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity...

2.4
Product
#977197
DO NOT look at reviews on their website - not correct - spent 3 1/2 hours dealing with their ineptitude because they did not order tires ahead of time AFTER I MADE AN APPOINTMENT!!! Then spent an entire day getting brake work straightened out because they do not test drive the vehicles thoroughly - had to return and spend 3 more hours there. What frosted me was they tried to tell me the truck was driving fine when I returned it - so we went for...
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Mavis Discount Tire

Mavis Discount Tire Hi Anonymous,
Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience. Please allow us the opportunity to he...

Went in for 4 new tires on a 2016 Tundra. So they broke the sensor in the truck on Saturday, Dec. 10th. They knew this and never said anything and sent it out the door. Within a mile the light comes on but they can't get it in until Sunday to fix it. So Sunday the manager did tell me that there was a note in the system that a code came up while the truck was getting tires on Saturday. They did replace the sensor for free on Sunday. Now mind you...
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Mavis Discount Tire

Mavis Discount Tire Hi Customer,
 
Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity t...