Mattress Outlet won't honor warranty on bad serta mattrass
Spokane,Washington April 8th 2010. We were showed how a Serta Foxboro Firm mattress would be so nice on my back. The salesman let us lay on it and we didn't roll towards each other. I have had 8 surgeries and I have a 100% disability. My spouse has back problems too. The salesman said "If we didn't like it bring it back for a full refund." It is June 27th 2010 and the middle of the mattress is bowing in the middle. I called Mattress Outlet and they refuse to honor the warranty. I now sleep on the floor to get any rest. I have notified Department of Labor and Industries, Better Business Bureau and an attorney as my back is now injured worse because of this phony mattress. My physician is also involved.
Washington, District Of Columbia
Mattress, Matresses, Sealy, Stearns and Foster Serta, Spring air,Simmons, Memory Foam, Beds, Posture pedic
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