New Reviewer

I'm trying to get a refund

Mattress Direct - I'm trying to get a refund
I went into the store on Airline and brought a full-size mattress for full price, but I didn't think we would have to move mattresses and load it, as if we worked there. We ask can we be discounted for moving the inventory to get to the mattress we needed, she replied she could not. It was crazy.
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ID
#3514912 Review #3514912 is a subjective opinion of poster.
Location
Hammon, Oklahoma

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Verified Reviewer
New Reviewer

Blatant harrassment and violation of ADA

This started a yr ago. I drove up attempting to park in front of MD. AJ came up me yelling i couldnt park in front of MD. I told him I had issues walking so I was parking by ramp. Then he tried to get me to park in handicap and I said I dont have permit to do so. Over...
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12 comments
#2264911

I drove by there there other day. H&R block is obviously making false accusations and i don't know why the attack.

The page is not for this and this post should be removed. There are several spots to accommodate for parking in front of this location. Courtney complained about handicap access being blocked by one person. That is impossible with the 3 located spot they have which are all completely separated.

She is obviously making false accusations for some other reason. I will not be returning to them for my taxes.

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ID
#3230755 Review #3230755 is a subjective opinion of poster.
Location
New Orleans, Louisiana
Cons
  • Aj believes in harrassing females and violating ada
  • Corp doesnt care employees are harrassing and violating ada
  • Discriminating against disabled individuals
Preferred solution
move AJ to another location stop violating ADA rules

Bad customer service on warranty info

Upon my warranty concerns I have not been contacted, after several attempts to speak with someone. All I have been sent was a letter of warranty denial.

User's recommendation: buy elsewhere.

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ID
#2436994 Review #2436994 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
New Reviewer

Made a warrant claim and haven't heard back from them

Mattress is breaking down and its still under warranty. Made a warrant claim and I havent heard back from them.

User's recommendation: Y’all are hard to get in touch with.

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ID
#2434422 Review #2434422 is a subjective opinion of poster.
Location
Covington, Louisiana
New Reviewer

Mattress Direct - Mattress Review from College Station, Texas