Matsato
Matsato Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Matsato has 1.1 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Matsato to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Keep your kool when they don’t get your order correct!", "Don't buy.", "Wait forever. So order we'll in advance. Can't handle their shipping companies.", "Do not buy from them".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Matsato has 1.1 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Matsato to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Keep your kool when they don’t get your order correct!", "Don't buy.", "Wait forever. So order we'll in advance. Can't handle their shipping companies.", "Do not buy from them".
Most users ask Matsato for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My knife was sent to the wrong address and I had to reorder it and I’m still waiting! I’m a pissed off customer
Sent the order to the wrong address I had years ago! I don't know how you obtained my address from years ago.
Preferred solution: My knife expedited
User's recommendation: Keep your kool when they don’t get your order correct!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy knives
Lies, I never received my other knives that I ordered for gifts. The one I got is not what is described.
I was refunded, but I did not ask. They said it was for the trouble. I asked them to just send what I ordered and they said they still would. Lies!
Now the gifts I ordered way before Christmas have not been received!
Don't support them. They definitely do not use Japanese steel.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't buy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam A.I fools
No help at all. Just wants money.
Don't get scammed! AI, not one live person.
Read the fine print. Idiots.
Preferred solution: Deliver product or service ordered
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI never received my knives now I have 3 leather sheaths. No knives. Refunded when i never asked but told me I would still recive them for my trouble when I ordered them as gifts. Months in advance.
Fix it, or teach your employee who blatantly lied when I said I wanted my knives, not a refund. He said I would still get them for the trouble. Lies...
Preferred solution: Deliver product or service ordered
User's recommendation: Wait forever. So order we'll in advance. Can't handle their shipping companies.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever ordered thank you
Resolved my problem and gave me back my money.
Never ordered I never even hard about the knife. You took my money and I never ordered.
Than I tried to call and hung on for 14 min. Tried twicw.
- Never heard of the company
Preferred solution: Full refund
Mission Viejo, California
Return
Made mistake ordering 2 extra cases
I am told have to pay myself sending to Germany
Please help me to return with return label
User's recommendation: Do not buy from them
Dallas, Texas
Pissed off customer
Nothing has happened!!! Your email says it is delivered on Feb 3.
Today is Feb. 7 and still dont know when the shipment will arrive.
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