New Reviewer

Use Caution

I have been dealing with this place for a few years now and have had a great experience with friendly dealers until recently... They sold my account with just a couple of hundred dollars left to pay-off without my knowledge or consent AND after I had just got done telling them I was about to pay it off. On none of the documents that I signed - and I have the full contract - does it LITERALLY say that I give them permission to sell my contract and right after the page I did sign that merely referred to "retailing the contract" (by saying it was explained to me, which is wasn't) is the page on how all verbal agreements are discredited . After having a bad experience with a previous loan, they told me "we'd never do it again" and yet here I am. Not only did they sell my contract, but they sold it to a finance company in Texas (I am in PA) with a very, VERY bad reputation. When I made my last payment, I paid double - at this point not knowing my account had already been sold - and I had to fight with the finance company to get them to change the due date since Mato's automatically pushed my payment due date forward with that payment and neglected to send that information over to them. When I tried asking Mato's for some help, their response was "there is nothing we can do, your account has already been sold". After this, and I told them too, I will NEVER do business with them again. They had a good thing going and even though their cars are not worth the prices they slap on them, I bought from them because of the friendliness and ease of service and because of guaranteed financing since I didn't have credit. I called them every 2 weeks for crying out loud and they did not tell me they sold my account! I hope they are finally satisfied because after the roughly estimated 16,000$ that I have spent there, there will be no more. There are plenty of other dealers who want MY money and are legit and moral.
View full review
1 comment
#837883

I just went threw the same thing with matos. Scam artist are what they are and very unprofessional. One of these days they are going to screw over the wrong person.

ID
#491489 Review #491489 is a subjective opinion of poster.
Location
Reading, Pennsylvania
New Reviewer

Do not buy a car from matos used autos

do not buy a car from matos used autos, located in reading, pa. first off, all their cars are pieces of ****!!!! They buy their cars from auctions or junkyards, and they treat you terrible. I bought a car from them, and all of my payments were on time, i was never late. They repoed the car on the day that the payment was due, claiming that, I had to have the payment in their office before their dealership closed, which is BS!!! Then the second time they repoed my car, they had several checks of mine that were cashed by their company, but the money was never applied to my account, I then got an attorney, I got my car back, but never, ever buy a car from them!!!! Plus the car i had bought, i later found out that it had been totaled, but they still sold it at bluebook price, they even go so far as changing the serial numbers on their vehicles, so you can't do a carfax search. I found out it was totaled, by searching the numbers on the engine. Horrible company, and now recently they are going out of business,YEAH!!!! wonder why?
View full review
8 comments
#1334033

I never had a bad experience from them I have been doing business with them for 7 years. Never a problem, now his brother owns cars 4 sale in reading Pottsville pike they are true *** artist but matos are great

#658999

i have no problem with them myself i just go my second from them my first car got totaled and they gave a new that i wanted and didnt make me make any payments on it till i got the insurance money and i paid under kbb for both of my cars and whenever i have a problem they took care of they even came out to my job to pick up the car when the belt broke and brought me a loaner car and i didnt have to pay nothing at all i would send any of my friends to get a car they are good guys and they know me by name everytime i go in there thankyou guys we will be there for another car this summer you know who we r

#657463

I wish I knew who you were. I know it is impossible to repo a car for payments if your payment was made, don't make sense, maybe it was for no ins on car but once again i don't know who you are so i can't tell you why.

You put on your posting that you got a lawyer so if you don't know the law he should. He or she should know the payment problem and the serial number both are illegal. We do get cars from a lot of different locations but the junkyard is not one of them. If there is anything i can help you understand please let me know.

I always try to help ALL my customers.

#837885
@PissedConsumer657463

Matos are scam artist. Beware!!!

#637126

So your payments were made on time, and they repossessed the car? Sounds so bogus.

I have bought a few cars with them and never had that problem. They are kind people and they ask for you to have full covered until your car is paid off. You dont need no good credit I even know people that there car has been repossessed and they still got a car.

Hey Matos Used Auto I will be in shortly to make a payment. :grin

#653692
@PissedConsumer637126

Jose you must work for matos because they are scam artist and treat

People the same way they treat the cars like ***! I would not tell anyone to

Buy a car there or get any repairs!!!

#657978
@PissedConsumer653692

I see that you don't pay attention to what you read. I don't work there.

Its in black and white "I have bought a few cars with them and never had that problem" They had never treated me bad, they never disrespect me. They only call when I'm late on my payment. Which they shouldn't have to It's my responsibility. I can see why your car was repossessed.

You don't know how to pay attention. I don't have time to play tag with you.

#659280
@PissedConsumer657978

My apologies. This is when John was there.

He is the one you have to watch out for. He is over at Don and John, Night and ***.They are a joke and have many law suits against them both.

View more comments (7)
ID
#227564 Review #227564 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article