
Matheson Gas
Matheson Gas Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Matheson Gas has 4.2 star rating based on 2 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Try dealing with Jerry over other office employees", "Very pleased with assistance provided".
Review authors value the most Customer service and Diversity of Products or Services. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Matheson Gas has 4.2 star rating based on 2 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Try dealing with Jerry over other office employees", "Very pleased with assistance provided".
Review authors value the most Customer service and Diversity of Products or Services. The price level of this organization is low according to consumer reviews.
Response from Matheson
Sent email to matheson in regards to invoice received that did not mention a credit balance. Jerry, from Moorefield, WV, store called and explained credit shows under account and invoice was not a bill, just invoice showing what was delivered.
Jerry was very friendly and courteous, much like the drivers for Matheson. Now I have a name and phone number, I will simply deal with Jerry.
User's recommendation: Try dealing with Jerry over other office employees
Question about invoice
Had issues with a credit balance on our account. Was concerned that credit would disappear since it wasn't on the invoice.
Recently received a phone call from employee at Matheson Propane. He assured me account was showing full credit.
I wish all employees of this company were as friendly and decent as this gentleman was, drivers are also very good. I will make a point to try and deal with Jerry instead of local office employee.
Thank you for quickly handling my situation.
User's recommendation: Very pleased with assistance provided
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