Response from Matheson

Sent email to matheson in regards to invoice received that did not mention a credit balance. Jerry, from Moorefield, WV, store called and explained credit shows under account and invoice was not a bill, just invoice showing what was delivered. Jerry was very friendly and courteous, much like the drivers for Matheson. Now I have a name and phone number, I will simply deal with Jerry.

User's recommendation: Try dealing with Jerry over other office employees.

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ID
#3110442 Review #3110442 is a subjective opinion of poster.
Location
De Soto, Missouri

Question about invoice

Had issues with a credit balance on our account. Was concerned that credit would disappear since it wasn't on the invoice. Recently received a phone call from employee at Matheson Propane. He assured me account was showing full credit. I wish all employees of this company were as friendly and decent as this gentleman was, drivers are also very good. I will make a point to try and deal with Jerry instead of local office employee. Thank you for quickly handling my situation.

User's recommendation: Very pleased with assistance provided.

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ID
#3110269 Review #3110269 is a subjective opinion of poster.
Location
De Soto, Missouri