Anonymous
map-marker De Soto, Missouri

Response from Matheson

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sent email to matheson in regards to invoice received that did not mention a credit balance. Jerry, from Moorefield, WV, store called and explained credit shows under account and invoice was not a bill, just invoice showing what was delivered. Jerry was very friendly and courteous, much like the drivers for Matheson. Now I have a name and phone number, I will simply deal with Jerry.
View full review

User's recommendation: Try dealing with Jerry over other office employees

Anonymous
map-marker De Soto, Missouri

Question about invoice

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Had issues with a credit balance on our account. Was concerned that credit would disappear since it wasn't on the invoice. Recently received a phone call from employee at Matheson Propane. He assured me account was showing full credit. I wish all employees of this company were as friendly and decent as this gentleman was, drivers are also very good. I will make a point to try and deal with Jerry instead of local office employee. Thank you for quickly handling my situation.
View full review

User's recommendation: Very pleased with assistance provided

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article