Order messed up

its my first time ordering and probably the last, i was about to check out when a prompt tells me i can get 15% off when i used the app, so i downloaded the app nothing, code is not eligible, then i can get 15% off for first time order, the same thing, not eligible, why? And customer servise told me i have to open an account in oredr to apply the discount, i did , i oppenned the account and then the same thing, not eligible. totally dissapointed. will not recommend

User's recommendation: i will not recommend.

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ID
#4607094 Review #4607094 is a subjective opinion of poster.
Location
Hollywood, Florida

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Order messed up

MATCHESFASHION - Order messed up
MATCHESFASHION - Order messed up
No email verifying purchase or tracking but charged to AX. When I ordered dress it saidThanks for your purchase!. Below is a picture of the dress by Andrew Gn . This is Saks 5th Aves site. I can no longer get this dress to pull up on your site. It was a size 10. The item number is 147524 in size 10. It was your last dress of this style.
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ID
#4471610 Review #4471610 is a subjective opinion of poster.
Pros
  • Good stuff
Cons
  • Slow response to issues