Very unhappy and it was a special night that I had to save up for. We do not have this kid of money
My ribeye was nothing but fat. I understand ribeyes are a fatty cut but this was unacceptable. I took my friend there for her birthday and same for her.
User's recommendation: Do go.
Let the company propose a solution
Poor Quality Food Review
Horrible quality and preparation rib eye.
San Clemente, California
Terrible Management, will never go back to Mastro Newport Beach!
Visited this restaurant on 28 September with my friends. We wanted a girls night out a nice evening meal. However it was ruined by the terrible time we had there. We were shocked when a group of guys grabbed a lady by the wrist, she was with her sons and husband. When the husband tried to help her they had him in a headlock. The two managers allowed this to happen while customers watched in horror. Her small child was held back by the staff while he watched his older brother being hurt. No apologies to the family but they were thrown out!!! Awful place I wont be returning you have lost a loyal customer and many more as I will make sure my Mom and Dad dont come back. The managers stood and watched, we now dont feel safe and will avoid this restaurant!!!
Newport Beach, California
Reason of review
Poor customer service
Mastros Ocean Club New Port Beach- Overpriced bad food
Food was terrible both my wife and I were sick that night. They use too much salt, had to drink a gallon of water, at home, and they use a disgusting amount of butter. Their lobster mash was floating in grease and butter. My Rib Eye was poor quality the local Ralphs has a better piece of meat, lots of fat and gristle and little meat. I cook meat better at home. The butter cake is good the first 3 bites then you want to throw up. For over $100 per person (a lot more if you drink) should not be pushing you out the door after 1 hr and 10 minutes, felt like a diner in that regard. It is beautiful and lots of people to help but for 250 dollars for 2 with no booze, it is a rip off and based on the food it was rip off at any price. Avoid this one, unless you want an expensive colonic. I right few reviews but this was really bad. Disgusting!!!!!
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