Masters Inn Reviews

Show reviews that mention
room hotel desk drawer front desk floor door dirty night bathroom wall
Filter review

Filed Police Report Regarding Filth and mistreatment

Masters Inn - Filed Police Report Regarding Filth and mistreatment
Masters Inn - Filed Police Report Regarding Filth and mistreatment
Masters Inn - Filed Police Report Regarding Filth and mistreatment
Masters Inn - Filed Police Report Regarding Filth and mistreatment
Masters Inn - Filed Police Report Regarding Filth and mistreatment
Masters Inn - Filed Police Report Regarding Filth and mistreatment
I paid for a room that I never stepped foot in. I work closely with COVID-19 vaccines knowledge and important cleaning is during this epidemic. The lobby was filthy and the hotel clerk( who refused to come from the back of the lobby after offering me a full refund) At this point I just want my money back. I never entered the room due to not the filth and not feeling safe. The hotel clerk told me the cleaning crew hadnt been there for 3 days prior to my booking and the officer that came on site told me that he had complaints from others and that I had to come back in 3 to 4 days for my refund
View full review
ID
#2543681 Review #2543681 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Received my money.... But refuse to let me in my room.

Masters Inn - Received my money.... But refuse to let me in my room.
Refuse to give me a refund... Won't even give me my property until I pay $22.60 for their property when I refuse to stay their.. The male laugh at me and push me away... I'm pissed off

User's recommendation: Never rent the property... They take half of your money from you and and refuse give you items.

View full review
ID
#2463995 Review #2463995 is a subjective opinion of poster.
Location
Birmingham, Alabama

Theif and Ruled Employees

I stay at your master inn hotel and i left my glass and call i and they said housekeeping return them and i can have anyone to come get them not anyone should be able to come pick up my glasses with out my permission! I call on server time and they give me the run around and my daughter has been staying there for while asking about my glasses as well and they are given her the same! I spoke with Ann no last name she was ruled!October 17/20 at 11:50am or 12:00pm.today and she states that she having seen my glasses and she giving me time to come get them do to the virus she Haven't been in the lost and she just kept saying over talking me. im assuming you know ! I just need my glasses! there was there now no one knows where they at !! I stay in room 202 and my daughter was 203 at the time i stay there!Ann was very nasty and hung up in my face! This is not the time for me to get disrespected by no one im human like her i didn't disrespect her at all! I have left my number and no manager or supervisor contact me! why just say i need my glasses !! Dereon glasses brown tint with bio focus lens i need them they are my everyday wear ,and i have cancer i shouldn't have to do this about my things! If i don't get any respond you with hear from my attorney! Thank You! Ms.Carter ( Contact number )470276****

User's recommendation: Better Professional and Customer Services.

View full review
ID
#2232266 Review #2232266 is a subjective opinion of poster.
Location
Decatur, Georgia
Service
Masters Inn Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I paid for this week just for this day so I can watch show please call me asap

Masters Inn - I paid for this week just for this day so I can watch show please call me asap
My tv just went out i paid for 1 week 309 plus tax i asked 4 them 2 fix it she said no mechanic in today i gotta wait tomorrow my show comes on at 8pm but obviously im going to miss it then i asked can she switch my room she said no
View full review
ID
#1879000 Review #1879000 is a subjective opinion of poster.
Location
Atlanta-Decatur, Georgia
Loss
$309
Preferred solution
Full refund

Masters Inn is a Mess

We checked into Room 240 on 10/02/10 and was shocked of the condition of the room. We didn't even sleep in the room last night. We just left. We came to Masters Inn because of the affordable rates, but we didnt realize that we will have to sacrifice quality for price. The room was cleary under construction. The dry wall was incomplete. The desk drawer had no drawers and the other one desk drawer was missing. The refrigerator in the room was filthy. The overhead lights over the vanity mirror did not work. There was no water or water pressure in the room. I couldn't even wash my hands! The floor in the bathroom had no tiles! We had to put down towels to step on because the floor looked soo dirty. I couldnt call from the room to the front desk because the phone was not working and the furniture in the room is falling apart. There were no comment card left in the room and I don't blame them and none available at the front desk. The peephole on the door for 'safety' is practically covered wit paint so that defeated the purpose. We will not come back to masters inn to just save $10.00 when we can go somewhere much nicer and feel comfortable in the room. I worked in the hotel industry for years and know that that room was unacceptable.-oh and I forgot to mention the cobwebs..
View full review
ID
#201381 Review #201381 is a subjective opinion of poster.
Location
Charleston, South Carolina

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article