Mastermind Reviews
Mastermind Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mastermind has a 2.2 star rating from 2 reviews and overall consumer sentiment is mostly dissatisfied; Mastermind reviews highlight issues with subscriptions and billing.
Key Takeaways for Future Customers
- Expect slow or unresponsive customer service when seeking refunds.
- Watch trial terms to avoid unexpected subscription charges.
- Be prepared to dispute unauthorized billing with your bank.
Negative Feedback / Risk Areas
- Recurring unauthorized charges and billing complaints.
- Poor customer service response and no reliable phone support.
- Refunds denied or delayed for members and subscriptions.
Positive Feedback
Users praise Tony Robbins content and some find the material valuable despite customer complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mastermind has a 2.2 star rating from 2 reviews and overall consumer sentiment is mostly dissatisfied; Mastermind reviews highlight issues with subscriptions and billing.
Key Takeaways for Future Customers
- Expect slow or unresponsive customer service when seeking refunds.
- Watch trial terms to avoid unexpected subscription charges.
- Be prepared to dispute unauthorized billing with your bank.
Negative Feedback / Risk Areas
- Recurring unauthorized charges and billing complaints.
- Poor customer service response and no reliable phone support.
- Refunds denied or delayed for members and subscriptions.
Positive Feedback
Users praise Tony Robbins content and some find the material valuable despite customer complaints.
Media from reviews
Tucson, Arizona
Annoy rate it……. Not resolved……. Told to call back
Ai Advantage do not want it all all ! Charged $1.00 to attend the training, however, do not recall signing up for anything else unless somehow there was a ridiculous little.
Dot or little box that made it continue as a subscription. Remove t
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid my fee now can’t get my purchases
- - Requesting a refund or purchase price back.
- - Wants immediate contact and better service; notes being 57 with a family.
Give me my purchase or my money back, please. I need better service and someone to talk to when trying your site and money is involved.
I have a family too! I would like for someone to immediately contact me.
I am 57 years old and would like my funds back or my purchase, please. No one should have to go through this if it's been advertised to help people.
- Sounds good
- No delivery no feed back no one to talk to
Preferred solution: Full refund
User's recommendation: not good bad experience
Dear Mark, We’re following up on our previous response on Pissed Consumer because we haven’t yet heard back from you and want to ensure your concerns are addressed with the care and attention they deserve. At this time, we weren’t able to locate your account in our system using the information you provided.
Please reply here on pissed consumer or reach out to us directly at support@***.com with the name and email address you used when signing up. Once we have that information, we’ll be more than happy to look up your account, review your concerns, and assist you accordingly!
We look forward to connecting with you soon. Warm regards, The Mastermind Team
Found 3 FRAUDULENT UNAUTHORIZED recurring charges on my credit card. I reported and disputed these charges to my bank as frau
- - Three unauthorized recurring charges occurred.
- - Main phone line is unresponsive; $35 service fee; refund requested; report to the Better Business Bureau.
MASTERMIND.COM UNAUTHORIZED CHARGES.
I just found 3 unauthorized recurring charges on my bank card.
I called the main phone number and the said said nobody answers the phone EVER.
I reported and disputed these charges to my bank as fraud.
They had to cancel my debit card and charge me $35 service fee.
The bank said this company has a bad reputation as a scammer.
I am forced to report Mastermind.com to the Better Business Bureau.
THEY MUST REFUND ALL CHARGES. I WILL NOT STOP UNTIL I GET THE FULL REFUND OF THE 3 CHARGES.
THEY MUST GET A REGULAR CUSTOMER SERVICE PHONE NUMBER IF THEY WANT TO BE CONSIDERED A LEGITIMATE BUSINESS.
WITHOUT SOMEONE ANSWERING THE PHONE IT IS NOTHING BUT A SCAM.
HIDING BEHIND A WEBSITE IS NOT ACCEPTABLE.
User's recommendation: STAY AWAY FROM THESE SCAMMERS. NO PHONE SUPPORT. Report MASTERMIND.COM to the Better Business Bureau.
Dear Richard, Thank you so much for taking the time to share your feedback with us. We are deeply sorry for the frustration and confusion you experienced regarding the 3 charges of $47 USD that occurred and we sincerely apologize for the difficulties you encountered while attempting to cancel your membership.
Your experience is incredibly important to us, and your feedback is invaluable. Member satisfaction is our top priority, and we are continually working to improve our programs and support services. Please know that we have shared your concerns with our management team and have taken immediate steps to enhance our processes to ensure a better experience for all our members. We want to reassure you that your concerns have been handled with the utmost care and attention.
Our support team has already reached out to you via email from Support@***.com to confirm that your membership has been cancelled. Additionally, we’ve accepted your disputes, so the refunds for the associated charges have been processed right away. We sincerely apologize once again and want you to know that your experience matters deeply to us, Richard. If there’s anything more we can do to support you, please don’t hesitate to reach out.
We’re always here for you! With warm regards, The Mastermind Team
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Resolved: Deceptive Mastermind.com Subscription Dean Graziosi and Tony Robbins
- - Tony Robbins provides information.
- - Mastermind.com uses deceptive tactics and charges fees; it is co-owned by Dean Graziosi and Tony Robbins.
Company fixed the issue and I have been provided with full refund. Issued the refund.
They charged the credit card without authorization prior to the expiration of the trial period and Mastermind.com's customer service refused to refund the money. Mastermind.com is co-owned by Dean Graziosi and Tony Robbins.
- Tony robbins provide great content
- Customer service not responding fast
- Poor experience
- No resolution
Preferred solution: Full refund
User's recommendation: Avoid
Glad it got resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIts all bots. I tried 8 times to get answers no one reads and can talk specifically all bs
- - The reviewer says most people are bots and the webinar felt like gaslighting.
- - They emailed for website information and received general answers.
i think most people are bots.
Not even at the webinar did they take my question seriously; gaslighting.
This is not the world I want to live in!
I have tried to email many times to know about the website since it would be my major tool.
There is no way to get any answers to my question, nor were any attempts made...only general answers.
It's delusional, and *** for more millions of dollars.
Preferred solution: Full refund
Dear Joanna, Thank you sincerely for taking the time to share your experience with us. We're truly sorry to hear that your attempts to get help left you feeling unheard and unsupported.
Your frustration is completely understandable, and we deeply regret that the service you received didn’t meet the standard you rightfully expected from us. We want you to know that your voice matters. When you share feedback like this, it helps us grow and hold ourselves accountable to the people we serve. It’s especially concerning to hear that you felt your questions were not acknowledged during the webinar and that your emails were not responded to with the care and clarity you needed.
That’s not the experience we ever want for any of our members. Please know that we’re here to help. To make sure we can address your concerns personally and provide the support you deserve, we kindly ask you to reach out directly to our team at support@***.com with your request and the email address linked to your account. Once we receive your message, a team member will review your case thoroughly and follow up with you promptly.
Joanna, thank you again for speaking up and for being part of our Mastermind community.
We hope to make this right and restore your trust in us. With respect and care, The Mastermind Team
Skokie, Illinois
Difficulty to contact customer service to get the proper help.
- - I emailed customer support and have waited over 2 weeks since they said they'd get back soon, and I need to cancel and get a refund before deadline.
I tried to contact customer support by email and I have been waiting for a response .
They did briefly email me saying they would be getting back to me soon.
That was over 2 weeks ago. I am still waiting.
I was trying to get a refund back before the deadline date.
For sure I need to cancel this subscription now. Thank you for looking into this matter.
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that you had difficulty getting in touch with our customer support team and that your request has gone unanswered for this long.
This is not the experience we want for any of our members, and we sincerely apologize for the frustration and inconvenience this has caused you, especially since you were trying to resolve a time-sensitive matter like getting a refund before the deadline. We appreciate you bringing this to our attention. Please know that we are absolutely here to help. We genuinely want to make this right and ensure your concerns are addressed with the care and attention they deserve.
Unfortunately, based on the limited information available in your review and profile, we haven’t been able to locate your account or your prior communication in our system. In order for us to assist you properly, we kindly ask that you reach out directly to our support team at support@***.com. When you do, please include the email address associated with your Mastermind account as well as a brief note referencing your concerns. Once we receive your message, a team member will carefully review your case and follow up with you promptly.
We understand how frustrating it can be to feel unheard, especially when you're trying to resolve something important. Please rest assured that your message won’t be overlooked, and we’re committed to making sure you receive the support you need.
We value your voice and your feedback, and we appreciate the opportunity to make things right. Sincerely, The Mastermind.com Team
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Dear Guest, We’re following up on our previous response on Pissed Consumer because we haven’t yet heard back from you and want to ensure your concerns are addressed with the care and attention they deserve. At this time, we weren’t able to locate your account in our system using the information you provided, as there is limited information available in your review and profile.
Please reply here on pissed consumer or reach out to us directly at *** with the name and email address you used when signing up. Once we have that information, we’ll be more than happy to look up your account, review your concerns, and assist you accordingly!
We look forward to connecting with you soon. Warm regards, The Mastermind Team
Dear Guest, Thank you for taking the time to share your feedback with us. We truly appreciate you bringing your experience to our attention and value the opportunity to address your concerns with care and respect.
This is not the experience we want for any of our members, and we sincerely apologize for the frustration and inconvenience this has caused you. Unfortunately, based on the limited information available in your review, we haven’t been able to locate your account. In order for us to assist you properly, we kindly ask that you reach out directly to our support team at [EMAIL_ADDRESS]. When you do, please include the email address associated with your account as well as a brief note referencing your concerns.
Once we receive your message, a team member will carefully review your case and follow up with you promptly! Thank you again for your feedback and for being a valued member of our community.
We look forward to hearing from you soon. Warm regards, Mastermind Team