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Mastercraft patio door blinds had defected ***

Mastercraft patio door blinds had defected ***
I bought Mastercraft patio door from menards, order to more than a month to to ship , finally arrived and had carpenters installed the door , when tried to controll one side blind the *** was broken , went to menards in Niles, Illinois to address the issue ,they asked me to contact Mastercraft door manufacturer. Contacted them with email attached the pictures , the response I received was so irresponsible , without going through the fault , customer service representative gave me the solution

User's recommendation: I don't recommend Mastercraft products.

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ID
#2405963 Review #2405963 is a subjective opinion of poster.
Loss
$2000
Preferred solution
Replace the door with full labor charges

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