MasterBrand Cabinets

I purchased a Glacier bathroom cabinet from Home Depot yesterday. When I opened the box and looked inside, the cabinet was there without a shelf or drawer.

I got hung up on when I called. Not sure what else to say. Just need to contact customer service about a customer order.

I purchased master brand kitchen cabinets and received part of the order. The 2nd part of the order was delayed by 3 weeks.

My contractor had already torn out my kitchen & was planning to install based on the 1st delivery date. He was able to get me cabinets to keep on schedule. So I canceled the entire order.

I paid the restocking fee for the 1st order, but dont think I should pay for an order that hasnt even left the factory! Master brand makes you pay a restocking fee even under these circumstances!

Terrible company- BEWARE!!!

I purchased kitchen cabinets at Lowes. I received the first part of the order, but wasnt aware that the 2nd part was coming a week later.

My kitchen was ripped out & my contractor didnt want to wait so long- either did I. So I canceled the order. Returned the 1st part & paid restocking fees. Now Lowes wants restocking fees for 2nd half when it hasnt even left the warehouse!

Bad business! Never again!

I am missing one drawer handle to bathroom vanity I purchased from Lowes so if you can send the part to me I would appreciate it. Peggy Eppley.

5154 E Lake rd. Sheffield Lake Ohio 54054

I am missing one drawer handle for the bathroom vanity I purchased from Lowes. All I need is the missing part, please! Why do I have to do all this?

We ordered, through Home Depot, two of your Glacier Bay 24.5" W x 18.6" D x 35.4"" H Freestanding Bath White with White Cultured Marble Top, Vanity Cabinets Order #WJ3873**** on August 16TH of 2023. When they arrived, one of them arrived damaged.

I would like a return label from you and a new replacement of this same vanity cabinet as soon as possible to complete the project I am working on.

Please inform me how to proceed.

I am not certain of the style of cabinets, but i suppose you can help figure that out once you understand my needs.

Ordered cabinets, they were supposed to be in this month , have not had any contact, would like to know estimated date , homecrest cabinet order # 236****

Need to get a link to 401k retirement plan to close it out tried contacting but no luck please contact me at +121********

We werent able to remove cabinet drawers to install cabinet. Called your customer service & guy that answers said he couldnt help us of direct us to anyone in your company to find out what procedure to use to remove drawers.

He said to go back to Home Depot & ask them to show us how to remove drawers. Home Depot is 10 miles away from me & with the price of gas in CA thats ridiculous.

Calling HD also out of the question as they dont answer or direct you to the wrong department. Over this was very bad service from your Customer Service Rep.