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Master Tool Repair

Master Tool Repair

mastertoolrepair.com
What is your customer experience with Master Tool Repair?

Master Tool Repair Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Master Tool Repair has 2.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "shop somewhere else", "Think before you buy. If they tell you parts are hard to find, listen.".

  • Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

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Media from reviews

Master Tool Repair - 3/8 drive ratchet
Master Tool Repair - 3/8 drive ratchet - Image 2Master Tool Repair - Warranty on impact socketsMaster Tool Repair - Ordered some specialised red o rings for a high heat application...Master Tool Repair - Ordered some specialised red o rings for a high heat... - Image 2
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warranty tools impact sockets drive ratchet cents town rings dollars behold ring
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Travis H Xxu
map-marker Dyersville, Iowa

3/8 drive ratchet

Master Tool Repair - 3/8 drive ratchet
Master Tool Repair - 3/8 drive ratchet - Image 2

Hello I've got a 3/8 drive ratchet its been a great ratchet and it quit ratcheting so i was just wondering if there is a lifetime warranty on your tools serial number is p1260

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Larry W Pik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wyalusing, Pennsylvania

Warranty on impact sockets

Master Tool Repair - Warranty on impact sockets

recently broke two impact sockets. Both are master mechanic sockets. Are they covered for replacements?

Thank you

Larry

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Oscar P Ipj

Warranty

Is very hard or any possibility to claim the warranty for this brand of tools , so I not recommend to anyones used those tools

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Loss:
$40

Preferred solution: Warranty and replacement for damage

brandon s Gpb
map-marker Commerce City, Colorado

Ordered some specialised red o rings for a high heat application they arrive and lone behold i paid 20 dollars for some plain jane black o rings i could have got for .13 cents ea in town

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Master Tool Repair - Ordered some specialised red o rings for a high heat application...
Master Tool Repair - Ordered some specialised red o rings for a high heat... - Image 2

no reply still well see if they will or even can make this right i cant believe its not illegal to bait and switch like that with a grossly over price basic o ring

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Preferred solution: Deliver product or service ordered

User's recommendation: shop somewhere else

Carlos E Bei

Receiving my order

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It was that it took so long to receive my order. I have installed that which I have received and my compressor is now on line.

It was not Master Tools fault. They tried to get my order out. It was just that parts are not available. I have a good unit at home and these things do break down.

I will still buy from Master Tool if I need parts.

That is if they can find them. Thank You Carlos.Think before you buyThink before you

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Preferred solution: The rest of my order.

User's recommendation: Think before you buy. If they tell you parts are hard to find, listen.

KEVIN W Tsw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Waiting for order confirmation

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still waiting for my order confirmation. even double check my bulk or junk mail box

Thank you

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Smyrna, Georgia

Horrible Customer Services

These folks provide the worst customer services and the highest prices. Avoid them!!

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Anonymous

E104937 Review

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Received broke and cheap part. Customer service sucks. No refund on part or new part.

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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Milton, Ontario

Mastertoolrepair.com

Has anyone been able to contact this company or is it a total fake .

I have sent several E mails and have never received a response of any kind . Have tried different departments , completely ignored . Im trying to get information and parts for a Husky air compressor . They claim to be Husky experts . Seems their reputation is worth nothing to them , or perhaps to busy to answer E mails . If busy then dont offer up an E mail address . Rather ignorant way to run a business , not judging , just an opinion .

Does this company exist or is it just that they dont care about customer service .

Would certainly be appreciated if someone could enlighten me about these people .

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Loss:
$1200
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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