Travis H Xxu
map-marker Dyersville, Iowa

3/8 drive ratchet

Master Tool Repair - 3/8 drive ratchet
Master Tool Repair - 3/8 drive ratchet - Image 2
Hello I've got a 3/8 drive ratchet its been a great ratchet and it quit ratcheting so i was just wondering if there is a lifetime warranty on your tools serial number is p1260
View full review
Larry W Pik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wyalusing, Pennsylvania

Warranty on impact sockets

Master Tool Repair - Warranty on impact sockets
recently broke two impact sockets. Both are master mechanic sockets. Are they covered for replacements? Thank you Larry
View full review
Oscar P Ipj

Warranty

Is very hard or any possibility to claim the warranty for this brand of tools , so I not recommend to anyones used those tools
View full review
Loss:
$40

Preferred solution: Warranty and replacement for damage

brandon s Gpb
map-marker Commerce City, Colorado

Ordered some specialised red o rings for a high heat application they arrive and lone behold i paid 20 dollars for some plain jane black o rings i could have got for .13 cents ea in town

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Master Tool Repair - Ordered some specialised red o rings for a high heat application they arrive...
Master Tool Repair - Ordered some specialised red o rings for a high heat application... - Image 2
no reply still well see if they will or even can make this right i cant believe its not illegal to bait and switch like that with a grossly over price basic o ring
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: shop somewhere else

Carlos E Bei

Receiving my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It was that it took so long to receive my order. I have installed that which I have received and my compressor is now on line. It was not Master Tools fault. They tried to get my order out. It was just that parts are not available. I have a good unit at home and these things do break down. I will still buy from Master Tool if I need parts. That is if they can find them. Thank You Carlos.Think before you buyThink before you
View full review

Preferred solution: The rest of my order.

User's recommendation: Think before you buy. If they tell you parts are hard to find, listen.

KEVIN W Tsw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Waiting for order confirmation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
still waiting for my order confirmation. even double check my bulk or junk mail box Thank you
View full review

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Smyrna, Georgia

Horrible Customer Services

These folks provide the worst customer services and the highest prices. Avoid them!!
View full review
Anonymous

E104937 Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Received broke and cheap part. Customer service sucks. No refund on part or new part.
View full review
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Milton, Ontario

Mastertoolrepair.com

Has anyone been able to contact this company or is it a total fake . I have sent several E mails and have never received a response of any kind . Have tried different departments , completely ignored . Im trying to get information and parts for a Husky air compressor . They claim to be Husky experts . Seems their reputation is worth nothing to them , or perhaps to busy to answer E mails . If busy then dont offer up an E mail address . Rather ignorant way to run a business , not judging , just an opinion . Does this company exist or is it just that they dont care about customer service . Would certainly be appreciated if someone could enlighten me about these people .
View full review
Loss:
$1200
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article