Master Mark industries

We live in west Texas where the temperatures range from 16 to 112 degrees Fahrenheit. Super hot and super dry with extreme sun.

We put this decking in three years ago with a large porch and walkway wrapping around trees. Must say we didn't expect it to perform like it has. We love it. It was expensive but worth it.

Still looks great.

Held its color and no warping or splitting.

YOU CAN SAY THAT AGAIN DAVID! had the misfortune of loosing balance and falling on it in 105 degree L.A. temp & alone with 2 replaced hips, the heat emanating from the planks was soooooo intense, said to myself as i edged toward my old "cooler " brick: "surely, this is an intro to ***!"

I installed rhino decking on my pool deck about three years ago and about 50% of the plastic decking clips are broken. I had a representative look at it and he said he could get me new clips.

I will have to tear up all the decking and start over. Who is paying for my time?

Tearing my Rhino Deck off too! Mold, mildew, warping, fading, etc. Junk decking!

I've had a Rhino deck for approx 9 years now. It started as dark brown but has faded considerably.

I've had no issues with cracking or splitting. I wash the deck myself twice a year. I use a common garden sprayer filled with Olympic vinyl siding cleaner. I lightly wet the deck with water from the hose then spray the cleaner on it.

I then use a stiff brush I attached to a broom handle to scrub the deck. This gets rid of the mold and mildew easily. I then rinse the section I just scrubbed with the garden hose.

I've found it best to let the cleaner work for 5 minutes or so before scrubbing. I'm very happy with the deck except for the fading issue.

rhino decking is junk i have to tear mine off to i would never buy it again

We had a $15,000, 400 square ft. Rhino Deck built about three years ago.

We have black spots that we can not get out. We have used the composite deck cleaners with bleach in them. No help. The railings are all shifting and leaving gaps at all the post.

The stair rails are all warping either in or out from the stairs. The Floor boards on one section is warped and saging. It has faded so bad and the top railing are faded really bad and pitted and rough. We are not rich people and My husband saved the money for this deck for 5 years.

We feel so ripped off and unsatisfied.

Does anyone know how to go about filing a complaint and to whom we should complain to. It seems there is no customer service for Rhino Decking.

rhino decking has been on my for seven years still looks great, it's a no care deck. once a year a light washing and as a painting contractor thats what I want on my house

I am very disappointed with my new Rhino Deck. Rhino Deck does not even make a plan that complies with most area city deck codes.

When a called to file a grievance, I was very disappointed in their customer services. Rhino Deck said that I did not understand what they were telling me and the distributer should have informed me that the deck would need additions to comply with city codes.

I do understand that the lumber distributer that I purchased the deck materials fromI did not inform me of the fact that the deck design would require that I find an alternative to ensure guards on both sides of the stairs and an additional handrail. I also chose to change the spindles to metal and will now probably have to purchase the square Rhino Deck spindles that I had originally specifically asked to replace (this is more an issue with the Rhino Deck distributer and my builder).

DO NOT BUY THIS DECKING!!! I have over 200 sq ft installed and it is all going moldy.

It does not wash off and looks terrible. The boards also shrink and expand quite substantially and leave large gaps in cold weather (and yes it was installed according to spec). I woud have rather had plain old wood at this point, or have installed Trex decking - apparently they warranty against mold and mildew - whereas Rhino does not - after they realized how poor their product is.

Spend the extra on anothe rproduct, or go wood. Please do not use Rhino Deck.

Built my deck with this *** Rhino Deck material. Few months later, the posts cracked.

Complained with manufacturer, and they send me new posts, and explained me the batch I have was off-spec. Who is going to fix this, and who is going to pay to get it fixed ? A year later, the plastic brackets, that keep the boards bolted to the foundation, also cracked after a deep winter. Some of the boards are loose now.

In addition, the deck is getting faded (less than 3 years old!!!). I feel frustrated, because I spent 4X the price of a wood deck thinking I would not have maintenance issues for the next 10 years.

Never crossed my mind I would have to rebuild the deck ever again. WHAT A DISGRACE