Worst jeweler ever

OK so I purchased an 8000.00 ring for my wife from a company called Massey jewelers. It was her wedding ring of course. We have only been married 2 1/2 years and have literally taken the ring back at least 15 times to have diamonds replaced that keep falling out. We have asked them to replace the band that the diamonds keep falling out of and they give us the same sung and dance about hire they are conveying what is in the warranty. We let them so called repair it just to have the same problem all over again. They have no corporate office just the one mall location. What my point is about this company is this. If you want to be given the run around over and over and have your jewelry worked on by a jeweler with very poor workmanship as if a 5 year old did the work. Well then Massey's jewelers is for you. Stay away people they don't care about there customers.
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ID
#417496 Review #417496 is a subjective opinion of poster.
Location
Walnut Creek, California
Loss
$8000

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