Total ripoff with slick salesmen that lie & sceme
Salesmen told me he would be responsible for financing a points timeshare through a Bank of American officer within 30 days of signing timeshare papers and stupidly (emotionally grieving my husband’s death the prior 60 Days) I signed the documents. He dragged me on through iMessages for about 45 Days and then didn’t answer any of my calls or messages. I sent a letter to GERC’s Massanutten Finance Office but they did nothing. They stopped sending me notifications after they got the letter from me; now a year letter they are offering me a settlement ($1,275.00) but I’ve paid out to them over $2,500 and haVE NEVER STAY in any of there resorts as an owner!!! I’ll go to heaven peeing these crooks and at this point my credit is jacked for life. At 69 yrs. old, who cares. I can’t pay; so f...it
Massanutten Resort Customer Care
Reason of review
Poor customer service
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