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MassageBook

MassageBook

massagebook.com
What is your customer experience with MassageBook?

MassageBook Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MassageBook has a 4.6 star rating from 2 reviews, overall positive sentiment and recent recommendations noting issues were resolved by customer service; price level reported as low.

Key Takeaways for Future Customers

  • Customer service is responsive and patient; reviewers cite resolved issues.
  • Low price point compared to competitors.
  • Useful for booking but consider review of policies like refunds and cancellations.

Negative Feedback / Risk Areas

  • Integration problems with Square causing bookkeeping and checkout errors.
  • Website usability issues, appointment visibility glitches, and unclear wording.
  • Not suitable for medical records for some users.

Positive Feedback

Customers praise customer service, quick issue resolution, patient support during setup, and overall satisfaction in MassageBook reviews.

View full overview ›

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Crystal H Ofw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need help with recognizing My square

Square still isn't recognized by Massage Book! The issue is NOT resolved. Moving forward, the bookkeeping will be off because it doesn't let you check the client out.

Preferred solution: For the software to work properly with Square POS system.

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Anonymous
map-marker Medford, Oregon

Need review link sent

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Issue resolved

I was able to get through to customer service and got the information I needed issue resolved

User's recommendation: I was able to get through to customer service ..who gave me the information I needed.Issue resolved

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Jennifer D Ljj

Problems with website

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AI Highlights
  • - Not suitable for medical records.
  • - I'm not sure how to use all functions to pay.
  • - Customers saw only 25% of appointments after switching to 100%.
Original review updated May 10, 2024

-Not suitable for medical records

-Im not sure if I know how or use all functions to pay the price.

-My customers where only seeing 25% of my available appointments after changing to a 100%.

-Also I didnt understand the wording and I have been having this problem for several months.

View full review
Aamir Ltf

Help setting up business website

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The lady was so patient and helpful with me. She talked me through everything and I am not Tec savvy ! She was amazing and so very kind !!!

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