by DamagingPerch106 #15660701.0
The therapist said in his Country he’s a physical therapist, his massage was so painful, I asked him at least 20 times to do a nice relaxing massage. He did not understand English which made it worse for me.
I’m in severe pain because of him. I left crying in so much pain.
Massage Envy - Incorrect procedure
by CrispPussMoth #15258892.4
Sat April 27-I have contacted them and manager was to call me that day- or Monday 4/29 at the latest. It is now Wed- no call. I called and asked to speak to the manager / she was interviewing but my name was on her list to call- 5 hours later and 5 days later from original issue- no call back
by EntertainingBichonFrise159 #1537293
My appointment was at 2:00 I was there checking in at 1:45. At 2:20 I called my husband saying I hadn’t been seen yet so it would take longer. He called the front to see what’s going on and they informed him that I wouldn’t be getting a massage today, since my masseuse l...
Massage Envy - LAY DOWN us NOT correct
by TameWhaleShark366 #15104241.0
Your ad is DISGRACEFUL bc you are advertising on Baby First TV and there is a glaring grammatical error in the ad. Each time I hear LAY DOWN, I cringe bc it is LIE DOWN, meaning to recline. Lay is to put or place and has no place in this stupid & annoying ad s I suggest you fire your ad agency for ignorance. Mothers want their children to hear correct English, especially on a formative baby show and this ad is telling babies it is ok to say LAY DOWN which it is NOT!
Massage Envy - Terrible service
by SurprisedAlbatross577 #1536429
Was referred by the front desk when asking for med message to janette- it was more like a body slab/rub verse message- when exiting nobody bothered to ask how it was- when I explained to the front desk girl- she made it seem like “she light” as if I am stupid. This massage was booked after I got canceled on twice now- furthermore, would like my money reimbursed and another hour message credited to my account.
I shouldn’t feel obligated tipping because of poor recommendations. Terrible
Massage Envy - Cancellation of membership and refund
by WistfulBalinese642 #14856851.0
I have been trying to cancel my membership for months as i have NEVER used it. The last time i went to massage envy the therapist left bruises all over me and i never heard from customer support.
I go on the website and can't find the customer service number anywhere and frankly i am sick and tired of this company. I would like a refund for my contract and immediate cancellation.
Massage Envy - Gift card issue
by FragileCoati #1534245
I had sent the $100 e gift card to my mom for mother’s day under the wrong email address. When I called to resolve it there was no answer. Please let me know if I can get this resolved ASAP.
Massage Envy - Cancellation
by FrontClumberSpaniel #1469943
Again I made an appointment for the wrong state & area. I’m trying cancel it.