Massachusetts General Hospital Reviews
Massachusetts General Hospital Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Massachusetts General Hospital has a 1.0 star rating from 1 review and overall consumer sentiment is negative; recent recommendations call the organization dishonorable and note high price levels.
Key Takeaways for Future Customers
- Check Massachusetts General Hospital reviews before subscribing to newsletters or services.
- Expect issues with customer service and refund processes.
Negative Feedback / Risk Areas
- Recurring customer complaints about fraudulent billing and Medicare fraud investigations.
- Billing disputes, delayed or missing refunds, and rude administrative staff.
Positive Feedback
No positive remarks appear in available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Massachusetts General Hospital has a 1.0 star rating from 1 review and overall consumer sentiment is negative; recent recommendations call the organization dishonorable and note high price levels.
Key Takeaways for Future Customers
- Check Massachusetts General Hospital reviews before subscribing to newsletters or services.
- Expect issues with customer service and refund processes.
Negative Feedback / Risk Areas
- Recurring customer complaints about fraudulent billing and Medicare fraud investigations.
- Billing disputes, delayed or missing refunds, and rude administrative staff.
Positive Feedback
No positive remarks appear in available reviews.
Haverhill, Massachusetts
Billing Practices are fraudulent and crooked.
- - There was a February 2022 Medicare fraud probe.
- - The hospital has prior fraudulent billing issues.
- - Administrative staff are rude about billing.
I don't have to say anything.. The feds went in to investigate and bagged them for fraudulent billing February 2022 Medicare Fraud.
I believe that is a Felony? This isn't the first time this hospital has been bagged for fraudulent billing. Just google it and you will find everything. Administrative staff is raunchy if you have a question about your bill they are rudeThe are not as prestigious as they seem.
In January they had to take out a loan just to pay their staff? Pathetic.
- Too many to list
Preferred solution: I don't want ANYTHING from you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany is not honorable
- - I canceled Sept 3–6, but I was charged for an extra issue.
- - Refunds were promised but not received; a check would be mailed.
- - Customer service was poor.
I bought it from the Mind, Mood and Memory, Massachusetts General Hospital, address Big Sandy, TX, Tom Canfield, Circulation Director. Assumed this was simply an address to send payments.
This is not an honorable company. I sent them a check right away for $20 and then about a week later sent back to them that I wanted to cancel. This account should have been cancelled on or around Sept 3rd through the 6th. However, they ignored my cancellation and when I did not receive a refund, I finally found a number to call them.
They don't give you any phone numbers in order to call them. I had to get it off the Internet from another company who also sells their newsletter. At any rate, they would not honor their return policy and charged me for the extra issue they sent. On Oct 24th they said they would send me a check for $13 and some change.
I called today (Nov 4th) because I have not received the refund. Finally, they said it would be mailed out the first week of December. Horrible customer service. This newsletter company is NOT customer friendly, and they will cheat you and cheat you.
Not an honorable company. Buyer Beware!
User's recommendation: Dishonorable company to purchase this newsletter
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