
Masco
Masco Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Masco has 3.5 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Unknown.
Cons: Unknown.Recent recommendations regarding this business are as follows: "Good luck trying to get through", "We’ve been using this Delta Touch Faucet for the last 20 hrs & pretty happy with the product & Service. I would recommend for those shopping for new or replacement kitchen Faucet, go for Delta.", "for canadian customers, avoid buying DELTA items as the waranty is meaningless.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Masco has 3.5 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Unknown.
Cons: Unknown.Recent recommendations regarding this business are as follows: "Good luck trying to get through", "We’ve been using this Delta Touch Faucet for the last 20 hrs & pretty happy with the product & Service. I would recommend for those shopping for new or replacement kitchen Faucet, go for Delta.", "for canadian customers, avoid buying DELTA items as the waranty is meaningless.".
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't get through to Customer Service
I am looking for an original Delta replacement part and wanted to confirm the product number so that I can order the correct item. I waited over 20 minutes today and over 10 minutes previously on hold, and eventually hung up.
I tried the digital assistant and all I got after several tries was a message to retry entering my question.
It was a waste of my time. I ordered the product from Home Depot.
- Unknown
- Unknown
Preferred solution: Product Information
User's recommendation: Good luck trying to get through
Pull out spout for Delta Kitchen Faucet rusted.
Very prompt & straight to the point solution. Were extremely happy with the service provided.
In fact I was prepared to pay for replacement parts. But its free under product warranty.
User's recommendation: We’ve been using this Delta Touch Faucet for the last 20 hrs & pretty happy with the product & Service. I would recommend for those shopping for new or replacement kitchen Faucet, go for Delta.
Terrible quality control
Missing 2 doors, 3 are damaged, fridge panel wrong color, forgot base cabinet, 2 doors wrong style .
A good company needs good reviews
My A/C stopped working the customer service rep Amanda put me in touch with a technician and my unit was repaired and working in a few hours.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRepair parts under warranty not sent
I contacted the company Masco Canada last March to get replacement parts for a shower head. They told me at the time that they were to send parts under warranty, but since then I never received any parts.
(the order number: 590****) I sent an inquiry message each month to get an update from them and each time they told me " it should be sent by next week". I still don't have received anything, and they now ignore my messages.
I must say that their service is quite sub-standard and not at all what I expect from a serious company like Delta.
It will be soon 5 months since they were supposed to send the parts and still no news. This is ridiculous.
Preferred solution: Deliver product or service ordered
User's recommendation: for canadian customers, avoid buying DELTA items as the waranty is meaningless.
Brands Related to Masco
Companies Similar to Masco
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.