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Marysia

Marysia

marysia.com
What is your customer experience with Marysia?

Marysia Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Marysia has 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations include "Spend your money on true luxury brands that stand by their product." and "DO NOT BUY". The price level is reported as high and reviews flag poor customer service and issues with discounts and special offers.

Positive Feedback

No clear positives are reported in Marysia reviews.

Negative Feedback / Risk Areas

  • Defective merchandise shipped and slow resolution from customer service.
  • Strict returns, final sale policies, and refusal to accept items outside window.
  • High return shipping fees ($30) and only store credit instead of refunds.

Key Takeaways for Future Customers

  • Read Marysia customer complaints and return policy before buying.
  • Expect high prices and possible reliance on store credit rather than refunds.
  • Confirm sizing and allow for strict return windows to avoid shipping fees.
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Anonymous
map-marker Plano, Texas

Defective item received, poor customer service

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AI Highlights
  • - Seams sewn inside out on arrival.
  • - Customer service offered repair instead of replacement.
  • - They refused sending same style in-stock in any color.

Purchased an item and when received, the seams were sewn inside out. Contacted customer service and they did not offer to send out a new one right away.

Only option was to wait for that garment to be fixed and sent one later. This was not acceptable so I asked if they could just send the same style in whatever color they had in stock and they said no.

Im surprised this company is still in business with their return policy and final sales. They sent me defective merchandise and expect me to keep it because it was on sale?

User's recommendation: Spend your money on true luxury brands that stand by their product.

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Anonymous
map-marker Boise, Idaho

I purchased the wrong size and have to pay $30 shipping fees and then get store credit

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I accidentally purchased the wrong size swim suit and now have to return it within 7 days, and pay a total of $30 in shipping fees. And then get store credit for the rest.

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Grant D Zfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refuses to take back a swimsuit bottom with all tags on - wanted to try it on next to the Small. Got the small liked that one better...5 days outside of return window and they won't take back the Med

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AI Highlights
  • - Refused to take back a swimsuit bottom after I asked to compare side by side.
  • - No direct phone contact; return window timing not mentioned.

Refusing to take back a swimsuit bottom after I spoke to a rep that I wanted to compare side by side. Never did they say oh you won't have enough time in our return window to do this.

No phone contact to call directly. HORRIBLE customer service.

HORRIBLE

They knew I wanted to try them both on. Terrible

User's recommendation: DO NOT BUY

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