Anonymous
map-marker The Bronx, New York

Misplaced order

Mary Ruth organics handled the issue I had immediately and were very swift and pleasant with the responses. Best customer service ever, my replacement bottle was sent out immediately.

View full review
Enedina M Gqn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I needed to talk to someone but nobody answered

Your are advertising 35% of and I want to buy the multivitamin and I need someone to contact me at (956) 313-**** asap

View full review
Leslie C Qjp

Missing item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They said it was fulfilled today. But we'll see, great products when available !

Flavors are great!! I just ordered the sleep one, hopefully it will work

View full review
Pros:
  • Great products
Cons:
  • Availability

Preferred solution: Price reduction

User's recommendation: Recommend

Rebecca P Bjz

Double charged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was charged for a second bottle in error I called customer service they looked at my account and refunded me the money. The lady was so nice and attentive and she helped me promptly. I love these products and to have great customer service when you call thats means everything to me.

Thank you

View full review
Loss:
$68
Pros:
  • Great vitamins they work i feel energized
Cons:
  • I dont have any cons yet

Preferred solution: Full refund

User's recommendation: Definitely will recommend

Pamela L Qot

Seal on prenatal vitamins

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Just a suggestion, the seal on your liquid vitamins are not secure or missing, I have got two bottles from you, the seal was open and the vitamins poured into the box, the second bottle the vitamin seal again was off of the bottle but the vitamins were still in the bottle with some seepage in the box. Relook at how the seal is attaching to the bottle for vitamins to be uncontaminated by the seal coming loose!

View full review
Loss:
$50
Pros:
  • Organic
Cons:
  • Seal on liquid vitamins no adequate
Anonymous
map-marker Basin, Wyoming

I needed help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Excellent customer service, excellent service from the person that helped me!he helped me with my concerns, was courteous on the phone, and helped me with my request, I am satisfied with the company and will buy other products hopefully can help with issues that I have. Excellent help!!

View full review

User's recommendation: Try their products, they are good!

Crystal T Hzd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

On going issue!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I would like to put this issue to rest, I am so tired of having to call and explain. I should never have had to email Mary Ruth organics after I received my order in the first place, let alone as many times as I've had to.

Therefore if somebody could get back to me, I'd appreciate it. I can then explain what the issue is for the last time, not having to continuously repeat myself anymore! I am hoping to restart my subscription, if the problem is rectified, that will be the outcome on my end. I have vitamins for myself and my son I need to buy, I was also looking into the multi-mineral, but I will not buy another thing from Mary Ruth Organics until I know I can trust the process, aswell as the situation I am having now becomes rectified.

I would be a very trustworthy, loyal customer, as long as the trust & loyalty is returned. I am not happy that I had to stop my subscription, more than 1x but I have to do what's best for us. Being a single mother, I don't have a single penny to put towards something that I cannot use, which is what I am going through right now. I lost count how many times it has had to be resent to me, I can send it back when somebody calls I can explain further.

Thank you in advance! -Crystal Tetro

View full review
Loss:
$100

Preferred solution: We will talk about that when I receive the call from Mary Ruth's Organics!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article