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Thieves, Frauds

Marvin Gardens Store - Thieves, Frauds
Made a purchase on-line and received an update 4 days later claiming the order was completed. No tracking info was provided on the completed order. Near a month later, no product, no responses to inquiries using their on-line customer service form, and no responses to telephone inquiries to unanswered lines. This company billed the credit card immediately but has failed to deliver on the product they were paid for. The company then fails in the basic art of customer service. As I research this company, it is a pattern of business neglect they operate to. I guess repeat business is not what they are looking for. Many customers have been stiffed this way if you read their on-line reviews.

User's recommendation: Stay away from doing business here, not worth the risk.

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1 comment
#2132066

I resolved this issue by contacting my credit card company and letting them deal with the owner as he was a piece of work. Continued to claim he shipped product (no tracking number), then claimed I did not receive it because it got damaged (no notice or follow up plan) and finally claimed I was refunded when my credit card company admitted no refund was in the que.

Very spiteful man the owner of this place. You may find the background checks interesting.

ID
#3241515 Review #3241515 is a subjective opinion of poster.
Cons
  • Fails to deliver orders
Loss
$230
Preferred solution
Full refund
New Reviewer

Ordered fish food for 69.00 + in late 2020 never got they told me I was refunded never got it

Ordered fish food for 69.00 + in late 2020 never got they told me I was refunded never got it .they sent me an email telling me there was a pan device going on ok then refund my money never happened

User's recommendation: Do not buy from this company dishonest.

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ID
#3092327 Review #3092327 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Loss
$69
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Company takes payment but doesn't deliver purchased item

Marvin Gardens Store - Company takes payment but doesn't deliver purchased item
I ordered an item that was supposed to be shipped within a few days and to arrive within a couple of weeks of ordering. I paid for the item by credit card, which they charged immediately. So far, as I write this, I've been waiting for a month and a half to receive or...
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ID
#2984603 Review #2984603 is a subjective opinion of poster.
Loss
$190
Preferred solution
Deliver product or service ordered

No tracking information & long turn around

After using this site I did receive a message From Marvin that any orders would be cancelled due to the tactic of using this website! However I am very happy because in 3 days of using this site as my platform I did receive my order.
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ID
#2188798 Review #2188798 is a subjective opinion of poster.
Location
Carrollton, Texas

No refund from marvin gardens

Before xmas I ordered a heated cat bed through ebay from marvin gardens. Before I received it we lost the cat the bed was never opened. I emailed marvin gardens about a return the told me what I should do I did that and have not been able to contact them by email 2 addresses they won'reply to me. Be warned ebay thinks they are nice people and don't to here about it pay pal says its not their thing. Notonly did Iloose the purchase price and shipping cost I also lost the cost of shipping it back to them. I buy on line all the time until now everyone is honest O well
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1 comment
#1864296

this guy is no good bad business man

ID
#380113 Review #380113 is a subjective opinion of poster.
Loss
$50

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